Technology Training Specialist 2 - IAA Credit Union
Bloomington, Illinois
Employer: Country Financial
Industry: Communications
Salary: Competitive
Job type: Full-Time
Are you passionate about technology and education? Do you thrive on empowering others to succeed in a rapidly evolving digital landscape? If so, we'd love to hear from you! We're looking for a dynamic and enthusiastic Technology Training Specialist to join our team. In this role, you'll design and deliver comprehensive training programs to enhance our employees' technical skills, ensuring they are well-equipped to tackle today's tech-driven challenges. If you have excellent communication skills, a strong technology background, and a commitment to fostering continuous learning, we invite you to apply and be a part of our journey.
This position offers a hybrid work schedule and is based out of our corporate offices in Bloomington, IL.
How does a Technology Training Specialist make an impact?
This position offers a hybrid work schedule and is based out of our corporate offices in Bloomington, IL.
How does a Technology Training Specialist make an impact?
- Facilitates technology portion of new hire orientation and creates onboarding plan to familiarize employees with company technology.
- Identifies technology training needs in collaboration with managers, designs training solutions, develops learning plans to meet user needs and address performance gaps e.g., employee security, software, hardware usage.
- Facilitates workshops, seminars, and coaching sessions to improve employee knowledge and abilities.
- Monitors employee progress and adjusts training strategies as needed.
- Creates best practices for using technology and assists with development and communication of technology policies and procedures.
- Serves as the first point of contact for employees seeking assistance using IAACU technology; resolves basic technology support tickets e.g., password resets, access permissions, usability; and escalates complex technical problems to the TechOps team as needed. Maintains accurate records of employee requests and resolutions.
- Participates on project teams when implementing new technology to ensure that proper training is developed for employees and training standards are met.
Created: 2024-09-11
Reference: 240277
Country: United States
State: Illinois
City: Bloomington
ZIP: 61701
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