Title: Testing Center Technician

Agency: Rappahannock Community College

Location: Gloucester - 073

FLSA: Nonexempt

Hiring Range: The anticipated hiring range is $15 per hour or greater, commensurate with experience.

Full Time or Part Time: Part Time

Additional Detail

Job Description:
Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC's annualized enrollment of 3,259 credit students and over 1,000 workforce and community development students are supported by over 120 full-time employees and 200 part-time/adjunct employees across two main campuses and four satellite sites.

RCC serves a rural and diverse 12-county area in the Chesapeake Bay region of Virginia, whose mission is to provide inclusive access to exceptional training and educational opportunities meeting the community's needs and preparing individuals for success as learners, employees, and citizens.

Are you someone who wants to help students achieve their educational and professional dreams?

RCC invites you to apply for our Testing Center Technician opening. This position is part time with no benefits and works 29 hours/week at our Glenns campus. The anticipated hiring range is $15 per hour or greater, commensurate with experience.

We are looking for candidates who share RCC's values of integrity, diversity, equity, and inclusion, excellence, access, and learning for life.

Reporting to the Testing Center Manager, this position provides customer service to students, staff, faculty, and external customers for proctoring college related testing services. Testing can take place in the college testing centers, classrooms or other areas off campus affiliated with the academic environment. The successful candidate must be able to work flexible hours to include some evenings and weekends as well as occasional work at Warsaw campus.

Duties include but are not limited to working in consultation with the Testing Center Manager to provide effective, professional customer service in the testing centers and assisting with the administration of testing processes within the college community by providing proctoring services and ensuring all testing procedures and policies are observed. This position also performs administrative tasks associated with testing center processes. The incumbent will work closely with college faculty, student support services and Workforce and Community Development to assure the appropriate and specific testing instructions are administered.

Minimum Qualifications:

• Demonstrated ability to ensure the security of confidential materials
• Strong customer service skills
• Effective verbal and written communication skills with a diverse population
• Strong computer skills in a variety of computer applications and software and ability to learn new technologies associated with the testing learning environment
• Ability to work in a busy environment and manage multiple tasks simultaneously
• Must be detail-oriented and possess strong interpersonal and organizational skills
• Demonstrated ability to work independently with minimal supervision.

Preferred Qualifications:

• Experience in an academic setting
• Experience proctoring in an academic testing environment
• Experience using a Student Information System.