Ticket Sales and Operations Associate - Robert Morris University

Who We Are: Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 26 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving.

Taymar Sales U. is hiring top talent to learn, grow and impact the revenue generation side of the sports business, and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through accessibility to executive leadership and ownership of key business initiatives. Be part of a growing industry and company that is changing how college athletics drives revenue and increases fan attendance.

See what our colleague are saying about working at Taymar!

Position Overview: Taymar Sales U.'s RMU Ticket Sales & Operations Associate will learn and expand their knowledge of the fundamentals of the sales process through group sales, new season ticket sales and renewals across all ticketed sports, while playing a crucial role in the day-to-day operations of the ticketing department. The Ticket Sales & Operations Associate position will receive training, development and be provided the opportunity for rapid career advancement to senior level sales roles, and leadership positions through sales success and professional development.

Responsibilities:

• Sell a full menu of ticket products for Football, Basketball, Hockey, and other athletic ticketed events, via outbound phone calls and face- to-face presentations including, but not limited to, season tickets, flex ticket packages, group tickets, premium tickets, and premium hospitality packages.
• Build relationships and expand business with current ticket holders and cold call new prospects and referrals to drive revenue.
• Achieve annual and monthly sales targets as set forth by senior management.
• Initiate and Execute ticket system builds within ticketing system for Athletics.
• Generate reports and accurately track overall ticketing revenue pace towards goals.
• Work in the assigned, on campus location daily, as well as go on meetings out in the community.
• Build out, plan, prospect and execute large scale group sales initiatives.
• Deliver superior customer service to all current and future fans.
• Represent athletics program and University with the highest integrity.
• Work effectively in a fast-paced environment to produce accurate results.
• Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
• Deliver excellent customer service and cultivate relationships with current and future fans.
• Must be able to work evenings and weekends, as required. All home games will be worked in various capacities: box office management, customer service & ticket sales.
• Other related duties as assigned by the General Manager.

Qualifications:

• Bachelor's Degree with concentration in Sports Marketing or a related field.
• Superior organizational skills, attention to detail, positive attitude and desire to learn in a fast-paced industry.
• Experience and proven success within a ticket sales or operations role.
• Full Time role.

Job Questions:

1. Please describe in detail any ticket sales success you have had in the past.

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