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Overview

This position shall assist guests in purchasing/redeeming tickets to events at the UPMC Events Center.

This role will pay an hourly wage of $12.50.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 12/31/2024
Responsibilities
• Receive and process counter, phone, and mail ticket orders using various aspects of the ticketing system
• Follow proper procedures regarding money and ticket reconciliations after every work shift
• Provide accurate facility information and superior customer service to patrons
• Other organizational and administrative duties as determined by management
• Perform other duties as assigned by superior

Qualifications
• Must have a demonstrated ability to function independently in a fast paced, high-pressure environment
• Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
• Must be comfortable working with the public and have strong interpersonal and communications skills
• Prior sales and customer service experience preferred; ticketing sales helpful, but not necessary
• Basic computer knowledge

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