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Overview

Position is required to assist patrons with their customer service needs while attending a public or private event.

This role will pay an hourly wage of $12.50.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
job expires 12/31/2024
Responsibilities
• Assist patrons with seating
• Maintain position on post, section/viewing area of responsibility
• Oversee assigned area for spills or situations requiring staff attention
• Direct person with handicap to wheelchair seating area (if applicable)
• Receive and act on complaints from patrons according to established policies and procedures
• Supply information such as location of restrooms concessions stands and ticket offices
• Monitor aisles/steps in assigned section to be kept clear and compliant with fire code

Qualifications
• Ability to stand for long periods of time required
• Must be able to climb stairs in restricted lighting
• Ability to move quickly from one area to another in a safe manner
• Flexible hours including weekends, holidays and evenings
• Work hours are casual labor, seasonal and non-guaranteed

KNOWLEDGE, SKILLS AND ABILITIES
• Good communication skills required
• Greet guests in a friendly manner and be professional at all times
• Stay calm under pressure
• Neat/clean and well-groomed appearance
• Ability to see/read ticket clearly
• Operate radio devices
• 18 years old and up
• One year prior experience in a customer service position preferred

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