TikTok Commerce - Listing Governance Specialist
Seattle, Washington
Employer: TikTok
Industry: Operations
Salary: Competitive
Job type: Full-Time
Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities:
- Design policies and governance strategies for one or multiple domains among Product Compliance, Product Quality, or Product Safety.
- Create proactive monitoring programs based on quantitative data analysis to minimize product compliance, product quality, or product safety issues.
- Define operational metrics, indicators, and own dashboard to monitor various aspects of the above operation effectiveness and efficiency.
- Building up the implementation process and working closely with cross-functional partners, such as product teams, to optimize enforcement system efficiencies.
- Responsible for other cross-functional communications and data reporting for this domain.
Qualifications
Minimum Qualifications:
- Bachelor degree in a quantitative field such as Analytics, Statistics, Mathematics, Engineering, Economics, Data Science or equivalent degree.
- Experience on e-commerce governance strategies or policy-making.
- Experience in related domains, including Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policymaking and Operations Management, or Ecommerce Strategy, Seller or Product Growth, Risk, Compliance, or Experience programs.
- Stakeholder and program management skills, to influence cross-functional stakeholders and senior leaders to achieve results.
Preferred Qualifications:
- Experience in explaining complex solutions in a simple way and ability to influence others without authority.
- Ability to navigate successfully in ambiguity, with multiple priorities in a fast-paced, changing environment.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities:
- Design policies and governance strategies for one or multiple domains among Product Compliance, Product Quality, or Product Safety.
- Create proactive monitoring programs based on quantitative data analysis to minimize product compliance, product quality, or product safety issues.
- Define operational metrics, indicators, and own dashboard to monitor various aspects of the above operation effectiveness and efficiency.
- Building up the implementation process and working closely with cross-functional partners, such as product teams, to optimize enforcement system efficiencies.
- Responsible for other cross-functional communications and data reporting for this domain.
Qualifications
Minimum Qualifications:
- Bachelor degree in a quantitative field such as Analytics, Statistics, Mathematics, Engineering, Economics, Data Science or equivalent degree.
- Experience on e-commerce governance strategies or policy-making.
- Experience in related domains, including Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policymaking and Operations Management, or Ecommerce Strategy, Seller or Product Growth, Risk, Compliance, or Experience programs.
- Stakeholder and program management skills, to influence cross-functional stakeholders and senior leaders to achieve results.
Preferred Qualifications:
- Experience in explaining complex solutions in a simple way and ability to influence others without authority.
- Ability to navigate successfully in ambiguity, with multiple priorities in a fast-paced, changing environment.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Created: 2024-10-10
Reference: A146577A
Country: United States
State: Washington
City: Seattle
ZIP: 98109
Similar jobs:
-
Tech Lead, TikTok E-commerce Knowledge Graph
TikTok in Seattle, Washington -
Software Development Engineer in Test Graduate(TikTok Global E-Commerce, USDS) - 2024 Start (BS, MS)
TikTok in Seattle, Washington -
TikTok Commerce - Senior Product Manager, Merchandise
TikTok in Seattle, Washington -
TikTok Commerce - Customer Experience Specialist
TikTok in Seattle, Washington -
TikTok Commerce - Customer Solution Manager
TikTok in Seattle, Washington -
Machine Learning Engineer - Marketplace Growth (TikTok Global E-commerce Supply Chain Team)
TikTok in Seattle, Washington -
TikTok Shop - Senior Analytics & Strategy, Internal E-Commerce
TikTok in Seattle, Washington -
Machine Learning Engineer Intern (TikTok-Data-E-Commerce) - 2024 Start (MS/Phd)
TikTok in Seattle, Washington -
Machine Learning Engineer - Demand Forecasting (TikTok Global E-commerce Supply Chain and Logistics)
TikTok in Seattle, Washington -
TikTok Commerce - Partner Governance Specialist
TikTok in Seattle, Washington -
TikTok Shop - Business Operations Manager, ISV Commerce Partnerships - Partner Product
TikTok in Seattle, Washington -
QA Engineer (Third-party Contractor), TikTok Global E-commerce
TikTok in Seattle, Washington -
TikTok Commerce - Senior Product Manager, Promotion Product Consumer-side
TikTok in Seattle, Washington -
Machine Learning Engineer(NLP/CV/Multimodal), TikTok E-commerce Knowledge Graph
TikTok in Seattle, Washington -
TikTok Shop - Strategy & Analytics Lead, Internal E-Commerce
TikTok in Seattle, Washington -
TikTok Shop - Product Manager Leader- Commerce Recommendation
TikTok in Seattle, Washington -
TikTok Shop - Senior Analytics & Strategy, Internal E-Commerce
TikTok in Seattle, Washington -
TikTok Shop - Partner Development Manager, ISV Commerce Partnerships - Partner Product
TikTok in Seattle, Washington -
TikTok Commerce - Senior Product Manager, Promotion Product Business-side
TikTok in Seattle, Washington -
ML Engineer Graduate (TikTok E-commerce Recommendation) - 2025 Start (PhD)
TikTok in Seattle, Washington