TikTok Shop - Logistics Billing Program Manager
Seattle, Washington
Employer: TikTok
Industry: Operations
Salary: Competitive
Job type: Full-Time
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
We are looking for passionate and talented people to join our logistics team, the team aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.
Responsibilities:
1. Support building local settlement operation teams. Responsible for the hiring, training, compliance guidance, and daily operations of local settlement operation teams.
2. Localize settlement regulations and procedures to ensure accuracy and compliance.
3. Collaborate with product and R&D teams to develop settlement automation plans, support product managers in developing software solutions, and conduct online tests for new system functions. Provide detailed reports to the R&D team.
4. Work with project management teams to ensure that settlement solutions are delivered at the early stages of logistics projects.
5. Ensure timely and accurate payment to vendors and customers, including contract review, system maintenance, billing, payment, and AR collections. Ensure compliance and accuracy throughout the process.
6. Develop and implement risk management systems to identify and eliminate settlement risks in cooperation with cross-functional teams.
7. Improve the handling of sellers' settlement-related consultations to enhance their overall experience.
8. Support daily operations.
Qualifications
1. Bachelor's degree or higher in finance or accounting
2. At least 5+ years of experience in settlement-related work in medium or large logistics enterprises
3. Experience managing teams of 3 or more
4. Strong attention to detail and proactive in identifying and solving issues
5. Can speak/write/read English
Preferred Qualifications
1. Proficient in Excel and PowerPoint, with strong data analysis skills preferred
2. Excellent communication skills, ability to work under pressure, and a team player
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
We are looking for passionate and talented people to join our logistics team, the team aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.
Responsibilities:
1. Support building local settlement operation teams. Responsible for the hiring, training, compliance guidance, and daily operations of local settlement operation teams.
2. Localize settlement regulations and procedures to ensure accuracy and compliance.
3. Collaborate with product and R&D teams to develop settlement automation plans, support product managers in developing software solutions, and conduct online tests for new system functions. Provide detailed reports to the R&D team.
4. Work with project management teams to ensure that settlement solutions are delivered at the early stages of logistics projects.
5. Ensure timely and accurate payment to vendors and customers, including contract review, system maintenance, billing, payment, and AR collections. Ensure compliance and accuracy throughout the process.
6. Develop and implement risk management systems to identify and eliminate settlement risks in cooperation with cross-functional teams.
7. Improve the handling of sellers' settlement-related consultations to enhance their overall experience.
8. Support daily operations.
Qualifications
1. Bachelor's degree or higher in finance or accounting
2. At least 5+ years of experience in settlement-related work in medium or large logistics enterprises
3. Experience managing teams of 3 or more
4. Strong attention to detail and proactive in identifying and solving issues
5. Can speak/write/read English
Preferred Qualifications
1. Proficient in Excel and PowerPoint, with strong data analysis skills preferred
2. Excellent communication skills, ability to work under pressure, and a team player
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Created: 2024-04-29
Reference: A02634
Country: United States
State: Washington
City: Seattle
ZIP: 98109
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