Volunteer Programs Specialist

Title: Volunteer Programs Specialist

Agency: VP STUDENT ENROLLMENT, ENGAGEMENT & SERVICES

Location: Norfolk, VA

FLSA: Non-Exempt

Hiring Range:

Full Time or Part Time: Full Time

Additional Detail

Job Description:
The Volunteer Programs Specialist is responsible for customer service efforts, including supervision of student employees and coordination of Monarch Pantry and Monarch Clothing Closet volunteers; administrative functions, like record keeping and inventorying; assisting with purchasing supplies and budget monitoring; coordinating logistics for office-sponsored events, the Monarch Pantry, and the Monarch Clothing Closet; and assisting with the implementation and staffing of service events, both on and off-campus.

Minimum Qualifications:

Working knowledge of effective customer service and problem resolution techniques. Strong computer skills to include the use a variety of software programs including word processing, spreadsheets, email, and internet browsers. Strong written and oral communication skills.
Strong interpersonal skills to establish effective working relationships with individuals of varying skill levels, cultural backgrounds, and perspectives, which includes working effectively and collegially with other staff and with supervisors. Demonstrated ability to monitor and track budget expenditures. Demonstrated ability to research and acquire items with fiscal responsibility.
Demonstrated ability to establish and maintain effective working relationships with students, faculty, and staff. Demonstrated ability to recruit, hire, train, supervise, and evaluate employees.
Demonstrated ability to prioritize in a multi-task environment and exercise independent judgment.
Preferred Qualifications: