Academic Operations Manager

Summary

Operating Title
Academic Operations Manager

Long Classification Title
Senior Program Support Assistant

Campus Location
Plymouth

Department
PSU Provost Office

Summary of Position

Under the general supervision of the Office of Academic Affairs or Executive Office Manager, perform a variety of duties in support of the cluster/academic unit/discipline. This position requires independent judgment in applying and adapting university guidelines, policies and procedures. It is critical in its ability to provide consistent, historical stability to the operational structure of the cluster/academic unit/discipline through training, adherence/knowledge of institutional policy, procedures and rules and
regulations.

Acceptable minimum level of education
HS or equivalent

Acceptable minimum years of experience
3-5 years

Additional Job Information

Posting Number
PS4854FY25

Other minimum qualifications

High school graduation. Five years of office experience or five years of specialized training or higher education or any combination of experience and higher education equal to five years. Knowledge of office practices, procedures and use of electronic equipment as required by department.

Additional Preferred Qualifications

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting
https://jobs.usnh.edu/postings/63021

Percent Time Information (FTE)
0.94

Grade
12

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Posting Details

Posting Date
09/10/2024

Open Until Filled
Yes

Closing Date

Posting Open to Internal Candidates Only?
No

Interested Internal Candidates Exist?
No

Job Category
Hourly Staff (Non-Exempt)

Appointment Type
Regular

If TERM position provide projected end date

Equipment/Instruments

Drivers License and Physical Requirements. Please check all items that apply.
None applicable

Duties / Responsibilities

Job Duties

Duty/Responsibility

• Enter, maintain, and update data in the Banner system in support of Course scheduling of Undergraduate and Graduate Courses
• Oversee budget monitoring, reporting and assist in budget preparation through query management; report writing, tracking expenditures and/or revenues.
• Purchase supplies, equipment and tools using PCards and purchase orders.
• Academic Forms: process all UG and Grad student academic forms within the Academic Unit faculty approval process and submit completed forms to the Registrar's Office.
• Collection, aggregation, and dissemination of Academic Unit's faculty's activities; including, but not limited to work-plans, classroom observation reports and TL semester availability forms.
• Document, track, report and ensure policy compliance of direct pays, personal reimbursements, professional development funds and faculty/student travel
• Administrative support for any accreditation; and act as recording secretary for the Academic Unit's monthly faculty meetings
• Distribute general program information, and conduct activities to support academic programs and initiatives including creating and maintaining displays, digital monitors, bulletin boards, postings, etc.
• Communicate information regarding compliance to PSU and/or USNH policies and procedures. Assist in updating, creating, and/or improving policies and procedures
• Assist with contract facilitation by working with cluster/discipline team and finance.
• Oversee program/discipline grants and student awards, scholarships, honor society and course fees.

Duty/Responsibility

• Scholarship Management: serve as the support liaison with the Office of Advancement, the Office of Financial Aid, and includes, review, awarding and acknowledgements.
• Support Academic Unit's faculty to ensure effective membership management of any Honor Society within said AU.
• Direct marketing outreach materials: create marketing resources, control compliance and certify authorization for all Academic Unit related marketing and outreach materials.
• Support web content on the AU SharePoint sites.
• Administrative liaison for project management within the program/discipline/university.
• Support project initiatives through coordination, deadline management, recordkeeping, document preparation, and research for projects that include upgrades to technology, research, cluster projects, and accreditation.
• Manage events and conferences for AU.

Duty/Responsibility

• Manage student/supplemental staff including supervision, recruitment, and training, mentoring, and advising.
• Facilitate human resource activities such as employee on/off boarding, new hire orientation, ensure compliance with Department of Labor laws and university policies/ and approve student and adjunct staff payroll.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply
Required Documents

Resume/Vita

Cover Letter

Optional Documents