Academic Support Coordinator

Posting Details
Posting Details

Posting Number
S06023P

Position Title
Academic Support Coordinator

Functional Title
Academic Support Coordinator

Department
Biological Sciences

Salary Range
$47,000-$50,000 Dependent on Qualifications

Pay Basis
Monthly

Position Status
Regular full-time

Location
Richardson

Position End Date (if temporary)

Posting Open Date
10/14/2024

Posting Close Date
10/23/2024

Open Until Filled
No

Desired Start Date
11/06/2024

Job Summary
The role of the Academic Support Coordinator is to provide excellent customer service in coordinating the academic support processes for the MS in Molecular and Cell Biology & Biotechnology and to work with program leadership on the full cycle of a student's matriculation from recruitment and admissions to alumni. Will collaborate across multiple teams and stakeholders to resolve student issues. Will be responsible for various administrative and program duties, including course enrollment, graduate assistantships, data and records management, and student orientation/events. The position will provide opportunities for creative problem solving and innovation to help faculty and students succeed.

Minimum Education and Experience

Bachelor's degree or an equivalent combination of education and experience. Four or more years of administrative office experience in an academic environment. Excellent computer skills with various programs and ability to work with specialized databases. Outstanding customer service skills.

Preferred Education and Experience
Preferred experience working to support higher education programs and supporting students in their academic programs. Understanding of the functions of higher education including academic advising and student affairs. Managing a database and excellent communication with current and prospective students

Essential Duties and Responsibilities

• Review and process applications on behalf of the graduate admissions committee. Facilitate activities to support matriculation of admitted applicants.
• Collaborate across multiple teams to provide problem-solving support and remain current on university policy and procedure in student advising, recruiting and admissions.
• Coordinate and manage graduate student orientation.
• Manage and respond to program inquiries from perspective students using various methods.
• Coordinate the course schedule and registration process, update student degree plans, and manage admission and enrollment reports each semester.
• Maintain graduate student records and files.
• Manage graduation processes including evaluating student degree plans for eligibility, and processing graduation applications.
• Maintain channels of communication with graduate alumni and keeps records of job placement, alumni engagement, and so forth.
• Working knowledge of Microsoft Suite, particularly MS Excel
• Collaborates with area staff, faculty and students for special projects as needed, provide miscellaneous administrative support.
• Participate in student recruitment and marketing activities
• Engage with alumni regarding departmental events
• Participates in appropriate professional conferences and individual professional development.

Physical Demands and Working Conditions

Physical Activities

Working Conditions

Additional Information
After the probationary period, this role may be eligible for a hybrid (partly remote/partly in office) work schedule, subject to business need and manager approval. Must be located within the DFW Area and have the ability to be on campus with 24 hours of notice. A UT Dallas Remote Work Agreement will be required within 14 days after approval.

Special Instructions Summary

Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE , including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator .