Administrative Assistant

Assurance Support Services Agency strives to assist persons with disabilities in reaching the highest level of independence possible while on life's journey. We also aim to make meaningful and positive health outcomes in the lives of the patients we serve by providing skilled support with the in-home care services we offer.

Administrative Assistant Responsibilities:

• Oversees the day-to-day operation of the front desk.
• Provides administrative support to clerical and field employees.
• Answers and directs incoming calls, emails, and faxes.
• Organizes, files, and maintains agency records, including personnel and member records.
• Answers questions from members, social workers, and staff enthusiastically and professionally
• Records and provides billable units to the billing department.
• Communicates effectively with all staff and participates in staff meetings.
• Schedules appointments for members and assigns them to the correct staff.
• Collaborates with case managers to coordinate members care and payment.
• Ensures discharging members have the required support in place.
• Tracks inventory of office supplies and places orders when necessary
• Coordinates travel arrangements
• Records encounter notes
• Receives, sorts, and distributes mail.
• Ensures reception area is clean and welcoming.
• Welcomes clients and guests with polish and professionalism.
• Other administrative duties as assigned.

Qualifications:

• Degree in Business Administration or related field is preferred but not required. Depending on work experience
• Minimum of 1 year of administrative experience
• Excellent written and verbal communication skills
• Proficient in MS Office including Outlook, Word, and Excel
• Ability to work independently as well as a member of a team.
• Strong verbal and written communication skills

Benefits:

• Vision and Dental Insurance
• Supplemental Insurance
• Competitive pay
• 401(k) plan
• Paid time off

Assurance Support Services Agency is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarity protected status in accordance with federal, state, and local laws. Hence, we strongly encourage application from people with these identities or who are members of other marginalized communities.