Title: Administrative Assistant - Office of Apprenticeships

Employee Classification: Clerical/Support Staff

Institution: Northeast State Community College

Department: Office of Apprenticeships

Campus Location: Northeast State at Kingsport

Salary:$15.87 - $19.05 hourly, dependent on education and experience

Please use the Total Compensation Calculator found on the Northeast State Careers Page for a breakdown of the value of the benefits offered to employees of the college.

Job Summary

Reporting to the Apprenticeship Director, the Administrative Assistant is responsible for providing administrative support to the Office of Apprenticeships.

Job Duties

• Initiate annual employee performance review and maintain related records.

• Assist students with on-line computer training for apprenticeships.

• Assist students with proper selection of course materials that supports training.

• Inventory of training materials and order books.

• Onboard apprentices.

• Develop student progress report using the current Tracker System.

• Work with Department of Labor (DOL) database inputting students.

• Support services for external Tracker System users.

• Coordinate and communicate with industrial personnel.

• Complete other assignments as directed by supervision.

Minimum Qualifications

• High School Diploma
• At least 2 years of clerical and/or office administrative experience

Preferred Qualifications

• Associate's degree from a regionally accredited institution preferred
• Demonstrate basic knowledge of Banner and/or D2L.
• Conversational ability or fluency in a second language

Knowledge, Skills, and Abilities

• Technology Skills: MS Office suite; videoconferencing software; digital records management systems; general operating systems and data information systems
• Proficient in assisting with various technology and software programs
• Ability to communicate various policy and procedures.
• Experience in relationship building, i.e. customer service, teaching.

Additional Notes

This position is grant-funded. Continued employment is contingent upon grant funding.

For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or HRstaffing@northeaststate.edu

Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.