Administrative Support Assistant

Summary

This position is a Administrative Support Assistant, GS-0303-6/7 working in Vero Beach, FL for the R4-Everglades Headwaters National Wildlife Refuge Complex.

This position is also open to the public under announcement R4-24-12513935-KD-DE. You must apply to each announcement separately if you wish to be considered under both recruitment methods.

This job is open to

• Career transition (CTAP, ICTAP, RPL)
  
  Federal employees who meet the definition of a "surplus" or "displaced" employee.
• Federal employees - Competitive service
  
  Current or former competitive service federal employees.
• Individuals with disabilities
• Land & base management
  
  Certain current or former term or temporary federal employees of a land or base management agency.
• Veterans

Clarification from the agency

Government Wide: Current Career or Career Conditional Federal Employees, Land Management eligibles, 30% disabled veterans, Military Spouse, Peace Corps, AmeriCorps, Vista, VRA, VEOA, ICTAP/CTAP, Schedule A, Reinstatement eligibles, Public Land Corp (PLC).

Duties

As a Administrative Support Assistant your duties will include but are not limited to the following:

• Function as a key support member for a multi-refuge complex business team performing various administrative functions such as financial management, procurement, contracting, and property inventory.
• Performs timekeeping duties using automated payroll system to include entry and coding of time and attendance information according to standard operating procedures and policies.
• Makes travel arrangements for office staff and modify travel arrangements as necessary to accomplish mission.
• Performs various administrative functions such as procurement, contracting, and property inventory.
• Prepares, review, and edit outgoing correspondence for procedural accuracy, clarity, general policy, conformity, and factual correctness using a computer and word processing software program.

Requirements

Conditions of Employment

• Must be a U.S. Citizen or National.
• Resume (See "Required Documents"). Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all information is provided on resume.
• Eligibility and Supporting documents - You will ONLY be considered for the eligibilities that you select "yes" to AND submit the required supporting documentation, as listed in the Required Documents section.
• Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F.
• Suitability for employment, as determined by background investigation.
• Driver's License: Selectees MAY be required to possess and maintain a valid State driver's license at all times during their tenure.
• Uniform: Official U.S. Fish and Wildlife Service uniform MAY be required.
• Probationary Period: Selectees may be required to successfully complete a probationary period.
• Individuals assigned male at birth after 12-31-59 must be registered for the Selective Service. To verify registration visit SSS.gov.

Qualifications

Only experience and education obtained by 09/02/2024 will be considered.

In order to qualify for this position you must possess the Minimum Qualification.

Minimum Qualification GS-6

Possess one year of specialized experience equivalent to at least the GS-05 grade level in Federal service. Specialized experience may include: (1) performing clerical functions, e.g., payroll, personnel, travel, and/or correspondence; (2) purchasing supplies, equipment and/or services; (3) assist in procurement and contracting procedures; (4) assisting in the review of travel vouchers; (5) serving as a timekeeper using an automated system; (6) communicate effectively with others. NOTE: Your resume must contain sufficient detail of this level of work, i.e., complete begin/end dates, hours worked per week, duties performed, etc. for each timeframe for consideration.

Minimum Qualification GS-7

Possess one year of specialized experience equivalent to at least the GS-06 grade level in the Federal service. Specialized experience may include: (1) performing administrative functions, e.g., payroll, personnel, travel, file, and/or correspondence; (2) purchasing supplies, equipment and/or services; (3) assist in procurement and contracting procedures; (4) serving as a timekeeper using an automated system; (5) communicate effectively with others. NOTE: Your resume must contain sufficient detail of this level of work, i.e., complete begin/end dates, hours worked per week, duties performed, etc. for each timeframe for consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time In Grade Requirement: Applicants must meet both eligibility and qualification requirements for the position of interest by the closing date of the JOA. Specifically,

i. Area of Consideration.

ii. Time-in-grade (TIG) requirements as specified in 5 CFR 300, Subpart F.

iii. Time after competitive appointment as specified in 5 CFR 330.502.

iv. Qualification requirements outlined in OPM's Qualifications Standards for General Schedule Positions or for Federal Wage System (FWS), wage grade positions, applicants are evaluated using the OPM Job Qualification System for Trades and Labor Occupations and the job element examining method

Your SF-50 will be used to confirm you meet all requirements

Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP): Department of Interior (DOI) Career Transition Assistance Plan (CTAP) procedures apply in filling this vacancy. CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry.

For information on CTAP and ICTAP visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/"

The Land Management Workforce Flexibility Act (LMWFA),P.L. 114-47, allows certain individuals who currently or formerly were under time-limited competitive appointments at certain land management agencies to compete under merit promotion procedures.

Note: You MUST submit ALL SF-50s and performance information for each period of temporary/term employment that qualifies for LMWFA. Performance documentation can be obtained by contacting the supervisors for the positions you served in during your 24 months. If they did not complete performance appraisals ask them to provide a statement of performance for each period of service. The statement must specify the dates for each employment period and your level of performance (dates should match the dates on the SF-50s).

Current appointees:

• Must have been hired under competitive examining procedures to a time limited appointment with a land management agency;
• Must have served under 1 or more time limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; AND
• Must have performed at an acceptable level.

Former appointees:

• Must have been hired under competitive examining procedures to a time limited appointment with a land management agency;
• Must have served under 1 or more time limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years;
• Must apply for position within 2 years after separation;
• Must have been separated for reasons other than misconduct or performance; AND
• Must have performed at an acceptable level.

Public Land Corps (PLC) Hiring Authority: Served as a qualified youth on an appropriate conservation project completing a minimum of 640 hours of satisfactory service that included at least 120 hours through the PLC and received a certificate of non-competitive eligibility. Completed most recent Corps service, for which a certificate of non-competitive eligibility was issued, within the last 2 years. Appointment must be effected within the 2 year period.

Education

PROOF OF EDUCATION: All applicants who are using education or a combination of education and experience to qualify must submit copies of official or unofficial transcripts which include grades, credit hours earned, major(s), grade point average or class ranking, institution name, and student name. If any required coursework is not easily recognizable on transcripts, or if you believe a portion of a particular course can be credited toward meeting an educational requirement, you must also provide a memorandum on letterhead from the institution's registrar, dean, or other appropriate official stating the percentage of the course that should be considered to meet the requirement and the equivalent number of units. Unofficial transcripts are acceptable; however, if you are selected for the position, you will be required to produce the original official transcripts.

PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov)

Additional information

PCS INFORMATION:

No PCS entitlements authorized.

Telework:

This position is suitable for telework and may be allowed to telework with supervisory approval.

Additional Vacancies: One or more positions may be filled from applications received under this announcement in the advertised office or other U.S. Fish & Wildlife Service offices in the local commuting area.

Reasonable Accommodation: The USFWS provides reasonable accommodations to applicants with disabilities. Please visit USAJOBS Help Center | Reasonable accommodation policy if you need a reasonable accommodation for any part of the application and hiring process.

Shared Certificate:

Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your resume and supporting documentation will be used to determine whether you meet the qualification requirements listed on this announcement. If you meet the qualifications your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience.

Note: If, after reviewing your resume and supporting documentation, a determination is made that you have inflated your qualifications which resulted in you being listed in the highest quality category, you may lose consideration, or be assigned to a lower quality category for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Knowledge of federal regulations, policies, and procedures to ensure compliance in administrative policies and provide administrative support services for Staff(s).
• Ability to coordinate multiple administrative functions for a business team, including timekeeping, payroll, travel, and ensuring adherence to regulations, policy, and procedural requirements.
• Knowledge of travel policies, regulations, terminology, formats, and procedures, including familiarly of reference to a large array of laws and regulations, in order to research and resolve travel issues of a variety of different types.
• Knowledge of the financial systems sufficient to make adjustments and corrections within the system, reconcile reports, select and extract data for reporting purposes, and maintain a high degree of accuracy on rate of expenditure of funds for assigned.
• Skill in using computers and various automated software, including databases, spreadsheets and other automated processes.

This vacancy will utilize a multiple hurdle assessment process to determine the qualifications of applicants. The first hurdle will consist of applicants completing an occupational questionnaire related to the major duties and competencies of the position. The second hurdle will consist of applicant resumes being reviewed by a Subject Matter Expert (SME) panel for related position competencies against a pre-determined rating schedule. This process will determine the final rating of the applicant for possible referral to the hiring official for hiring consideration.

Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  You must submit a complete application package. We will not make assumptions about your experience and/or education.
  
  Required Documents:
  
  1. Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, annual salary, and description of job duties. Note: Current Federal employees should include the grade level of their federal positions. Include name and address of employer; supervisor name and telephone number. Additional information on what to include can be found here. Your experience needs to address every required qualification. Note: Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package.
  
  Additional Documentation if applicable:
  
  1. Cover Letter
  
  2. College Transcripts: Please refer to the education section above for additional information. Unofficial transcripts are acceptable. A copy of your official transcripts may be required if you are selected.
  
  3. SF-50: (non-award), or equivalent Notification of Personnel Action if you are a current or former Federal employee. Your SF-50 (non-award) must show tenure code 1 or 2 in block 24, and position occupied code 1 (competitive service) in block 34. If you have previously held a higher grade than the grade/position you currently occupy, you must submit a copy of the last non-award SF-50 you received for that position.
  
  Note: Federal employees who have reinstatement eligibility please review the How to Apply for Reinstatement page for all required documents.
  
  If you have any questions regarding which SF-50's to submit, it is highly recommended that you contact the person listed on this vacancy announcement before the closing date.
  
  Note: You must submit ALL SF-50s and performance information for each period of temporary/term employment if you are requesting to be considered Land Management Workforce Flexibility Act eligibility.
  
  Note: For Public Land Corp eligibility, a copy of the Certificate of Eligibility for Non-Compliance Hiring Based for Public Land Corps Service is required for verification of eligibility.
  
  4. Performance Appraisal: Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.
  
  5. Veterans' Preference Documentation: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 Member Copy 2 or 4 showing you were honorably discharged. If you are claiming 10-point veterans' preference, attach an SF-15, Application for 10-Point Veterans' Preference in addition to the proof required by that form (i.e. VA letter). You may not be awarded preference if you do not attach the correct Veteran Documentation as specified above.
  
  6. CTAP/ICTAP Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.
  
  Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  Review the appointment eligibility criteria in the application preview linked below: The eligibility section of the application allows you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the eligibilities that you select "yes" to and submit the required supporting documentation, as listed in the Required Documents section or the application text.
  
  To apply for this position, you must provide a complete Application Package. See required documents section.
  
  Click 'Apply' to create an account or log in to your existing USAJOBS account.
  
  
  1. Follow the prompts to complete the assessment questionnaire and upload required documents. To preview the assessment questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12513936.
  2. Please ensure you check the acknowledgement checkbox then click the Submit Application button to submit your application.
  3. Applications must be received by 09/02/2024 , 11:59pm ET to receive consideration.
  4. Check application status by logging into your USAJOBS account, in Applications tab, click the position title you applied to for the status. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
  
  
  If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact the Human Resources Office via email at fwshiring@fws.gov.
  
  Agency contact information
  
  Human Resources Staffing Division
  
  Email
  
  fwshiring@fws.gov
  
  Next steps
  
  Once you submit all the required documents and the online application in USAJOBS, you will receive an acknowledgement email that your submission was successful. After the evaluation process is complete, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted by the hiring official.
  
  You will be notified if this job is filled or canceled. Timelines for this process vary widely.
  
  You may check the status of your application at any time by logging in to your USAJOBS account as we will not be responding to inquiries about the status of applications as long as the system has been updated.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

You must submit a complete application package. We will not make assumptions about your experience and/or education.

Required Documents:

1. Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, annual salary, and description of job duties. Note: Current Federal employees should include the grade level of their federal positions. Include name and address of employer; supervisor name and telephone number. Additional information on what to include can be found here. Your experience needs to address every required qualification. Note: Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package.

Additional Documentation if applicable:

1. Cover Letter

2. College Transcripts: Please refer to the education section above for additional information. Unofficial transcripts are acceptable. A copy of your official transcripts may be required if you are selected.

3. SF-50: (non-award), or equivalent Notification of Personnel Action if you are a current or former Federal employee. Your SF-50 (non-award) must show tenure code 1 or 2 in block 24, and position occupied code 1 (competitive service) in block 34. If you have previously held a higher grade than the grade/position you currently occupy, you must submit a copy of the last non-award SF-50 you received for that position.

Note: Federal employees who have reinstatement eligibility please review the How to Apply for Reinstatement page for all required documents.

If you have any questions regarding which SF-50's to submit, it is highly recommended that you contact the person listed on this vacancy announcement before the closing date.

Note: You must submit ALL SF-50s and performance information for each period of temporary/term employment if you are requesting to be considered Land Management Workforce Flexibility Act eligibility.

Note: For Public Land Corp eligibility, a copy of the Certificate of Eligibility for Non-Compliance Hiring Based for Public Land Corps Service is required for verification of eligibility.

4. Performance Appraisal: Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

5. Veterans' Preference Documentation: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 Member Copy 2 or 4 showing you were honorably discharged. If you are claiming 10-point veterans' preference, attach an SF-15, Application for 10-Point Veterans' Preference in addition to the proof required by that form (i.e. VA letter). You may not be awarded preference if you do not attach the correct Veteran Documentation as specified above.

6. CTAP/ICTAP Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.

Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Review the appointment eligibility criteria in the application preview linked below: The eligibility section of the application allows you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the eligibilities that you select "yes" to and submit the required supporting documentation, as listed in the Required Documents section or the application text.

To apply for this position, you must provide a complete Application Package. See required documents section.

Click 'Apply' to create an account or log in to your existing USAJOBS account.

1. Follow the prompts to complete the assessment questionnaire and upload required documents. To preview the assessment questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12513936.
2. Please ensure you check the acknowledgement checkbox then click the Submit Application button to submit your application.
3. Applications must be received by 09/02/2024 , 11:59pm ET to receive consideration.
4. Check application status by logging into your USAJOBS account, in Applications tab, click the position title you applied to for the status. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact the Human Resources Office via email at fwshiring@fws.gov.

Agency contact information

Human Resources Staffing Division

Email

fwshiring@fws.gov

Next steps

Once you submit all the required documents and the online application in USAJOBS, you will receive an acknowledgement email that your submission was successful. After the evaluation process is complete, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted by the hiring official.

You will be notified if this job is filled or canceled. Timelines for this process vary widely.

You may check the status of your application at any time by logging in to your USAJOBS account as we will not be responding to inquiries about the status of applications as long as the system has been updated.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request