Administrative Support Specialist - Remote

Are you someone who flourishes with providing outstanding customer service, strong communicator /office support in efforts to deliver guest service expressing an upbeat and enthusiastic attitude! Hilton Grand Vacations is currently looking an Administrative Support Specialist.

What will I be doing?

As an Administrative Support Specialist, you would be responsible for executing your position's responsibilities in driving company success through performing the following tasks to the highest standards.

• Generates and sends correspondence to internal and external customers
• Assists in coordinating the outsourcing of collection accounts, and communicating with third party collection agencies
• Confirms representation if an owner refers us to their attorney, including communicating with the attorney or legal representative.
• The candidate will assist in reviewing and resolving accounts affiliated with Third Party Exit companies. The candidate will participate in coding accounts and processing legal settlements. Additionally, the candidate will have experience creating letter template responses to attorneys and owners.

What are we looking for...

A team-first attitude

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you possess the following minimum qualifications and experience:

• High School Graduate/GED equivalent.
• Strong Microsoft Office computer experience especially with Word and Outlook.
• 1+ years administrative experience

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous hospitality/hotel experience.
• 3-5 years of related experience.

What will it be like to be a Team Member.....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. HGV now offers Day One Team Member Benefits! We also offer: 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.

Don’t wait! Apply Today.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.