ManpowerGroup has partnered with a leading Banking Services organization in Charlotte, NC/Richmond, VA/Plano, TX (Hybrid) for a Application Support Analyst (LoanIQ) to assist their team.
I will attach the job description and details. Do let me know if you're interested. As it is a fast-moving requirement, I expect your response soon.

Title: Application Support Analyst (LoanIQ)
Location: Charlotte, NC/Richmond, VA/Plano, TX (Hybrid)
Duration: 12-18 Months (Possible convert to full-time)
A hybrid option is available at the start.
Pay rate: Best in the segment on W2.
Client: Reputed client in the US

Job Description:
Responsibilities:

• Proactively monitor and manage the production environment.
• Responsible for Incident management and conducting proper problem follow-up.
• Troubleshoot and resolve application problems including but not limited to job failures, feed management, monitoring etc
• Maintain/Create documentation of support policies and procedures
• Understanding of the business processes supported by the system.
• Support application releases, implementations, upgrades, and/or changes into the environment.
• Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached.
• Maintaining a knowledge base of known defects and issues, process, techniques etc
• Takes part in production support rotation, and responding and resolving production problems
• Weekend or after hours work is required to support critical business initiatives such as application deployments (Pre Post activities), infrastructure changes, Industry-wide tests, or Disaster Recovery tests.
• Build strong partnership with Development, Infrastructure and platform teams

Skills/Experience:

• 5+ years of experience in development or production support
• 5+ years in following: Oracle Database, SQL Server Database, J2EE , UNIX, Windows, MQ, .Net, Mule
• Ability to solve production down situations under tight SLA deadlines, including root cause and problem resolution follow-up
• Excellent problem solving skills
• Excellent verbal and written communication skills
• Excellent organizational and project management skills, including the ability to organize time, work on multiple tasks, and follow tasks and projects through to completion, while keeping all interested parties properly updated.
• LoanIQ (3+ years hand-on experience)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.