Application Support Analyst
Plano, Texas
Employer: Insight Global
Industry: Programmer / Developer
Salary: Competitive
Job type: Part-Time
Insight Global is searching for a Systems Application Support Analyst. This person will be responsible for tier1-3 troubleshooting on project-based issues that appear in the ticketing que. Working heavy on troubleshooting issues that appear in the systems on the customer's side. Working heavy with customers and vendors on ensuring our clients are feeling supported. Working with vendors on project systems issues and maintenance as needed. They will be supporting systems such as SharePoint, Office Suite, Cartegraph, and Laserfiche. We are looking for a resource comfortable with over communicating when responding and resolving issues. This person will be expected to sit 5 days onsite in Plano, TX.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
7-10 years of experience in the industry (Application Support/ System Support)
Experience with systems and application support (Tier 1-3)
Experience with SQL and supporting applications that tie in with SQL
Experience supporting systems such as: SharePoint, Office Suite, Cartegraph, and Laserfiche
Experience working with ticketing systems (Uses ServiceNow)
Working heavy within the Windows environment and know how to navigate Windows Server
Nice to Have Skills & Experience
State or Local Government experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
7-10 years of experience in the industry (Application Support/ System Support)
Experience with systems and application support (Tier 1-3)
Experience with SQL and supporting applications that tie in with SQL
Experience supporting systems such as: SharePoint, Office Suite, Cartegraph, and Laserfiche
Experience working with ticketing systems (Uses ServiceNow)
Working heavy within the Windows environment and know how to navigate Windows Server
Nice to Have Skills & Experience
State or Local Government experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Created: 2024-04-19
Reference: 352044
Country: United States
State: Texas
City: Plano
ZIP: 75093
Similar jobs:
-
Sailpoint Security Analyst or Sailpoint Support engineer
Saxon Global in [austin, Tx, 78759], Texas -
Senior Financial Analyst, Nursing Support
UT Southwestern Medical Center in Dallas, Texas -
KMB Analyst Customer Support-IT
Kinder Morgan in Houston, Texas -
Desktop Support Analyst
Procom in San Antonio, Texas -
Desktop Support Analyst
Insight Global in Houston, Texas -
RM - Business Analyst - Endur Gas Support - Senior BA
ASK Staffing in HOUSTON, Texas💸 $45 - $50 per hour -
Business Support Analyst - Credit Card (Mid level position)
United Services Automobile Association in San Antonio, Texas💸 $77210 - $141830 per year -
IT Support Analyst
Safran in Irving, Texas -
Regulatory Analyst, Office of Research Support and Regulatory Management
UT Southwestern Medical Center in Dallas, Texas -
Product Support Analyst
Esolvit, Inc. in Austin, Texas -
Senior EHR Support Analyst - Houston
HCA Healthcare in Sugar Land, Texas -
Health Systems Decision Support Analyst III
UT Southwestern Medical Center in Dallas, Texas -
Analyst II Sys Admin & Support
7-ELEVEN in Irving, Texas -
Sr Desktop Support Analyst
General Dynamics Corporation in Dallas, Texas -
Sales Support Analyst
Insight Global in Irving, Texas -
Telephony Support Analyst
Apex Systems in Coppell, Texas -
Application Support Analyst
Esolvit, Inc. in Austin, Texas -
Data Center Services Customer Support Representative (Systems Analyst V)
CAPPS in Austin, Texas -
IAM Production Support Analyst
Compunnel in Taylor, Texas -
OAG - Child Support | CDO Systems Analyst (Systems Analyst III-IV) | 24-0453
CAPPS in Austin, Texas