Application Support Specialist

Akkodis is seeking an Application Support Specialist for a Contract job with a client in Nashville TN (Onsite). Ideally looking for applicants with a solid background in ServiceNow skills

The rate may be negotiable based on experience, education, geographic location, and other factors.

Application Support Specialist job responsibilities include:

• 6+ years of Industry experience, in developing and architecting of software platforms, products.
• Prior experience in leading architecture activities like designing, roadmap, & proofs-of-concept on COTS platforms or Low Code/No Code platforms.
• At least 4 years of experience on the ServiceNow platform in modules like ITSM, HRSD, APM, PPM, GRC or ITAM and designing solutions within these modules.
• Ability to manage multiple customers, complex projects, and multiple initiatives at the same time.
• Extensive exposure to ServiceNow HRSD, related configurations, and Architecture.
• Extensive experience in using Instance Observer, and Instance Security to interpret the metrics for Usage and Performance to meaningfully engage with other Platform architects and ServiceNow.
• Experience in Thycotic Secret Server integrations.
• Prior Experience in Managing and administering a large-scale ServiceNow implementation for both firm internal as well as Managed Service Provider instances for external clients

Preferred:

• Exposure to ETL Tools that transfer data from ServiceNow - like Perspectium or Snow Mirror.

• Extensive experience in administering, configuring, and managing enterprise applications like Globalscape.
• Prior Knowledge and experience in configuration and maintaining Managed Access Control (MAC).
• Knowledge of Integration Hub, Flow Designer, UI Framework, and UI Builder is a plus.
• Experience with NOW intelligence.

• Experience with Web Development (HTML, CSS, JavaScript).
• Exposure to Service Portal.
• Exposure to capabilities in the ServiceNow Washington version.
• Experience working with SAFe, Scrum, or Agile development processes.

What type of education is needed for this position?

• A Bachelor's degree in Computer Science, or related discipline. While an advanced degree is preferred, the value is placed on the extent of the relevant experience and accomplishments

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 6106727456 or Shailendra.Kumar@ akkodisgroup.com

Pay Details: $67.00 to $75.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance