Associate Business Analyst - IT

Intro
The IT Associate Business Analyst has expertise in both information technology and business administration. In this role, you will be responsible for enhancing the quality of IT processes, products, and services. Duties include performing detailed requirement analysis, documenting processes, finding technological solutions to business needs, and performing some user acceptance testing. The IT Associate Business Analyst is comfortable meeting with all levels of IT and Business stakeholders; has exceptional interpersonal skills, and functions as a communications link between IT and Business units.

Job Details
- Liaising between the IT department and the business units.
- Evaluates and documents business workflows, anticipating requirements and understanding important strategic business needs.
- Conducts meetings and presentations to share ideas and findings.
- Acts as an information source and communicator.
- Analyzes the design of technical systems, software expectations, and business models, working with vendors, IT teams, and business stakeholders.
- Shape business requirements and KPIs by making recommendations and suggesting alternatives to proposed solutions.
- Prioritizes initiatives based on business needs and balances resources and priorities.
- Other responsibilities as defined.

Mandatory Skills
- Bachelor's degree in computer science, business administration, or related experience.
- A minimum of 2 years of business analyst or related experience.
- Excellent problem-solving skills.
- Exceptional interpersonal, written, and verbal skills.
- Experience with using a variety of IT technologies, including MS Office suite, especially Excel.

Desired Skills
- Experience in Healthcare IT.
- Prior experience with a PPM tool, i.e., Smartsheet, Clarity, Planview, SPM.
- Prior experience with ServiceNow.

Local to the Chicago area