Associate Director, Health Care Standards-Level I

Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Visit us at www.nyc.gov/html/hhc/lincoln.

Job Description

PURPOSE OF THE POSITION:

Will Coordinate Performance Improvement Activities at Lincoln, providing the expertise required to help individual departments and their Pl leads to identify opportunities for improvement, use the IHI methodology-Model for Improvement, to help them outline, charter, and implement change ideas. This position works as a liaison between the departmental leads and Executive leadership to achieve organizational goals and improvement efforts. This position also is responsible for Capacity building in Quality at Lincoln. This position directly reports to the Chief Quality Officer.

DUTIES AND RESPONSIBILITIES:

Supports the Chief Quality Officer in creating the PI plan for the Institution.

Works with the PI leads in the departments to set up their goals, identify performance improvement initiatives, and perform tests of change to help them achieve their goals.

Provides PI assistance/guidance to the Chief of Service, Department Head & Committee Chairperson.

Assists in the development of Departmental PI Plans and Annual PI Assessments.

Oversees creation of balanced score cards and aligns the improvement initiatives with NYC H+H strategic pillars and goals.

Works with the Chief Quality Officer in building Capacity among the Workforce in Performance Improvement techniques.

Works effectively with team members in the Quality Department to ensure timely submission of reports to the HWQAPI committee as well as the Governing Body.

Leads facilitate PI meetings and presentations.

Performs other duties as assigned by the Chief Quality Officer.

Minimum Qualifications

* Qualification for Central Office.
# Qualification for Health Care Facility.
1. a. A Baccalaureate Degree in Public Administration, Public Health or Health Care Specialization; and,
b. Five* years or four# years of increasingly responsible experience in hospital administration, with particular emphasis on development and evaluation of health care delivery services; or,
2. a. A master's degree in public administration, Public Health or Health Care Specialization; and,
b. Four* years or three# years of increasingly responsible experience in hospital administration, with particular emphasis on development and evaluation of health care delivery services.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button or forward your resume, noting the above Job ID #, to:

Lincoln Medical & Mental Health Center
Human Resources Department
234 Eugenio Maria De Hostos Blvd, (East 149th Street),
2nd Floor, Annex
Bronx, NY 10451
Attn: Recruitment Unit

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs