Associate Director, Technology

Job Summary

The Associate Director, Technology will have extensive contact with all management levels and other internal customers and will be required to identify, research, analyze and resolve complex information technology issues. The role manages a team responsible for application development and modification and/or maintenance of applications. An in-depth knowledge of development tools and language, people management skills and ability to work closely with business partners are key skills needed to be successful in this role.

Essential Duties and Responsibilities

• Lead a team of specialized analysts and developers and be responsible for growing the team, maturing processes, adhering to service level objectives and agreements, project management activities, and resource management across multiple geographic locations.

• Coach and develop the team to draw the best performance out of each team member and push them to grow and stretch their skills and abilities.

• Provide technical leadership in a variety of technologies, including Java, Web services and BPM tools.

• Organize production support activities across multiple time zones.

• Work with our business partners to understand requirements, design IT solutions and ensure they meet the business needs balanced with a pragmatic approach to design.

• Ensure that the team maintains high performance, maintainability, and quality standards for software.

• Influence the prioritization of business unit technology projects, optimal project structure and project administration to ensure strategic business objectives are met and risk is managed.

• Focus on workforce management to accurately capture IT resource capacity involving resources (internal and/or external), processes and practices.

• Develop and maintain development methodology and ensures all team members understand their responsibilities in this process.

Qualifications:

Knowledge, Skills, and Abilitie

Knowledge of

• Strong technical background in technologies as applicable

• Team management

• Financial Services industry

Skill in

• Application Development or infrastructure technologies as applicable to the role

Ability to

• Manage a team

• Adapt quickly to learn multiple technologies, and understand architectural dependencies, data flows and integrations between them

• Adapt and prioritize in an extremely dynamic and fluid environment

Educational/Previous Experience Requirement

Education/Previous Experience

• Minimum of a Bachelor's degree in Computer Science, MIS or related degree and ten (10) years of relevant experience including management or leadership experience or an equivalent combination of education, training and experience.

Licenses/Certifications

• None required

Raymond James Guiding Behaviors

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcome

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm