Billing Specialist

Classification Title:

Accounting Specialist

Job Description:
Process Motor Pool and Refuse billing, process manual invoices, assist with Work Requests and Utility billing. Responsible for ensuring all after billing tasks and monthly reconciliations are complete. Update, maintain and analyze Facilities Services billing data, invoices, reports, and billing exceptions reports. Research trends. Ensure the departments comply with FS billing procedures and policies. [30%] - Manage, analyze, and resolve customer purchase order and chartfield information. Review and update customer information data (billing and department contact information, service type, asset information, invoice address, and financial information). Communicate with the customers in resolving billing issues. Follow up on outstanding items and escalate when necessary.

Collect, summarize, and analyze data in preparation for generation of management reports and for improving business processes and systems. Follow up on quality control initiatives to reduce bill errors and unbilled charges. Process adjustments as necessary and coordinate corrections with Facilities Services departments. Communicate trends and assist with the development of solutions.

Assist with implementation of Billing Office process enhancements. Offer input and process enhancement recommendations to billing processes. Maintain Billing Office documentation. Maintain and design updated invoices using Crystal Reports.

Work hours: Monday - Friday 8:00AM - 5:00PM.
Position is considered as Essential Personnel as defined by UF Policy.

A criminal background will be conducted.

Expected Salary:

Expected starting salary $50,000 - $55,000 based on experience.

Minimum Requirements:

A bachelor's degree in an appropriate area of specialization and one year of appropriate experience or an equivalent combination of education and experience.

Preferred Qualifications:

EXPERIENCE - Experience in Microsoft Office software (Outlook, Word, Excel and Access). Experience with spreadsheets.

SKILLS - Organizational skills (to maintain efficiently, retrieve, and archive all information) - Communication skills (to transmit effectively financial and administrative information to department heads, superintendents, and supervisors within the Facilities Services in person or by phone or email communication methods.) - Customer service skills (to communicate effectively and retrieve correct information from customers in person or by phone or email communication methods)

ABILITIES - Ability to learn and retain new skills and programs with a positive attitude and constant desire to improve - Ability to manage work priorities independently (to meet various deadlines with the flexibility to re-assess priorities due to organizational needs) - Ability to stay on task for long periods - Ability to establish professional relationships with personnel of varying levels within and outside UF

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:
No

Advertised: 13 Aug 2024 Eastern Daylight Time
Applications close: 21 Aug 2024 Eastern Daylight Time