Business Analyst (Remote)

As a Business Analyst at Ryder, you'll play a pivotal role in enhancing our operations and driving efficiency. You'll be part of the Tech Hub Project, specifically focusing on the Shop Management platform. This platform streamlines maintenance and repair processes, optimizes work tasks, and improves overall shop efficiency. Your expertise will contribute to minimizing administrative overhead and maximizing productive time for our mechanics. You will be responsible for gathering and evaluating business and user requirements, understand metrics, operational data, and user interface requirements, data integrations, and translate these into reliable and accurate data collection, reporting, and insights for the Product Team supporting this initiative. Effective communication with various stakeholders, including operations, continuous improvement, IT, product teams, and management, will be crucial to aligning efforts and achieving desired outcomes. Join Ryder and contribute to shaping the future of transportation!

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 5-10+ years of experience working as a business analyst in an enterprise IT environment
- Strong experience holding a Product Owner role, or understanding of PO responsibilities -- this role will evolve into a Product Owner
- While technical skills are essential, this role does not require scripting or extensive technical expertise
- Extensive knowledge and experience in data and analytical systems, ability to bridge the gap between business needs and IT solutions
- Strong experience evaluating complex situations, identify gaps, and proposing solutions, Strong UAT Testing Experience
- Strong project management skills, including planning, prioritization, and time management
- Strong understanding integration components and having an understanding of where the data is coming form
- Strong Documentation skills, attention to detail
- Excellent written and verbal communication -- ability to run effective meetings and gather requirements

Nice to Have Skills & Experience
- Prior work in the Trucking, Transportation, or Supply Chain industry is also a plus
- Azure DevOps tool

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.