Business Analyst

Job Title: Business Analyst

Job Description:

We are undergoing a Supply Chain Transformation, focusing on robust management of supply chain risk and assurance to meet the demand for our world-leading products. As part of this transformation, we have initiated multiple IT system development projects to support strategic business initiatives across various business units. We are looking for a Business Analyst to design and develop product concepts and specifications that align with customer needs and technical and business requirements.

Responsibilities:

• Plan and conduct customer research to gather data and identify problems through user and stakeholder interviews.
• Validate researched data to highlight leading indicators, enabling the team to analyze, synthesize, and determine valuable product/service options.
• Iteratively hypothesize and discover new opportunities that align with customer needs, business objectives, and technical standards.
• Seek continuous feedback to emphasize the importance of research-driven product decisions.
• Engage with the Product Owner and team to prioritize and define product strategy and roadmaps.
• Collaborate with vendors to design, develop, document, and maintain software prototypes.
• Work with external and internal technical peers (Product Managers, Product Designers, Software Engineers, Architects, and vendors) to design and validate technical approaches and designs.
• Contribute to maintaining a ready backlog and enable the team to progress effectively using Rally/Jira.
• Collaborate with Business Customers, Product Owners, and Product Managers to document Features, User Stories, Test Cases, etc.
• Utilize and advocate for agile methodologies to meet stakeholder requirements.

Required Skills:

• Bachelor's Degree in Information Systems, Computer Science, Computer Engineering, or a related field.
• 5+ years of experience in gathering and analyzing requirements and designing software prototypes to support product development.
• 2+ years of experience working with cross-functional teams, utilizing strong communication and collaboration skills.
• Experience producing research assets (journey maps, affinity walls, empathy maps, storyboards, personas, etc.) to capture learning and communicate the customer experience.
• Ability to convey design requirements and specification details to the team.
• Ability to document detailed features and user stories with acceptance criteria.
• Ability to create test cases, including edge cases, based on user stories.

Preferred Skills:

• Ability to operate in an ambiguous environment with a curiosity towards new technologies and a strong desire to learn.
• Understanding of design principles and tools.
• Use of UI/UX design practices to advocate for the customer and help the team evolve the product.
• Engagement in providing a design perspective for cross-product integrated experiences.
• Ensuring cohesive design within product groups and platforms by adhering to the Ford Design System, running usability tests, and creating open feedback forums.
• Ability to communicate how the design incorporates both customer and business value.
• Experience with business domains such as Purchasing, MP&L, and Product Development is a plus.
• High degree of initiative, self-motivation, and ability to work autonomously.
• Knowledge of API design standards, patterns, and best practices to create robust and high-performing integrated systems.
• Good team player who encourages team learning opportunities like Design Thinking.
• Experience with cloud platforms like GCP, Azure, and AWS.

Required Experience:

• 5+ years of experience in gathering and analyzing requirements and designing software prototypes to support product development.
• 2+ years of experience working with cross-functional teams, utilizing strong communication and collaboration skills.

Preferred Experience:

• Experience with business domains such as Purchasing, MP&L, and Product Development is a plus.

Education:

• Bachelor's Degree in Information Systems, Computer Science, Computer Engineering, or a related field.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.