Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.

Business Planning & Operations Lead/ Program Manager Responsibilities

• Provide coordination and management support for information technology (IT) projects at Facebook.


• Serve as liaison between business and technical aspects of projects.


• Plan project stages of the technical product lifecycle from analysis, design, development, testing, implementation, and post implementation phases for company products and projects.


• Identify gaps in the existing systems and processes, come up with solutions, and define meaningful metrics to meet company goals.


• Prioritize products and projects based on impact level and leverage data to drive prioritization decisions.


• Foster a culture of data driven decision-making throughout the entire product life cycle.


• Map dependencies and relationship between products, projects, and technologies throughout stages of product modification and upgrades.


• Identify upcoming risks, issues, and bottlenecks, and resolve cross-team issues.


• Create better, more efficient workflows to support the development and execution of technical projects.


• Provide day-to-day coordination and regular communication to stakeholders.


• 20% domestic travel required.

Minimum Qualifications

• Bachelor's degree in Computer Information Systems, or a related field (foreign equivalent accepted) and 60 months of experience in the job offered or in a related occupation.


• Requires 60 months of experience involving the following:


• 1. Working in a Business Operations, Analytics or Planning role (e.g. Sales Operations, Sales Finance and/or Strategy/Operations Consulting)


• 2. Proactively identifying areas of opportunities in alignment with business and sales team priorities, and working on execution to drive revenue for the company


• 3. Drive the vision for the areas/products you own, define requirements and influence teams and stakeholders to get their buy-in and resourcing


• 4. Integrate usability studies, research and market analysis into product requirements to drive revenue, improve agent and customer experience


• 5. Define, analyze, track and improve metrics to inform the success of the product/initiatives


• 6. Working independently, managing multiple projects/programs simultaneously and driving initiatives in a cross-functional environment


• 7. Stakeholder management- including managing multiple partners simultaneously


• 8. Translating business requirements into technical, engineering requirements


• 9. Presenting technical content to general audiences, and


• 10. Conflict resolution and bringing alignment across different organizations and stakeholders.