Summary

This paid internship is located in the Customer Experience Center of the Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House).

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to the public

Duties

Job Summary

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers, and staff. The CAO organization comprises more than 700 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, childcare, food and vending, procurement, logistics and administrative counsel.

This paid internship is in the Customer Experience Center of the Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House), is appointed on a temporary basis for a period not to exceed 120 days. Interns will be provided a structured educational opportunity through exposure to the business operations of the U.S. House of Representatives. This position will provide the opportunity to rotate through different assignments to gain real life experience for their degree, certification, or professional development.

*Paid at an annual rate of $35,677 not to exceed 120 days
** The CAO standard business hours are 8:30am-5:30pm Monday through Friday. This is a full-time 40-hour per week internship that will require onsite attendance in Washington, D.C.

Primary Duties/Responsibilities:

• Provides day to day administrative or operational support for First Call.
• Provides and projects a positive customer-focused professional image in all interactions.
• Supports the Customer Advocate Program conference plan by compiling Member and staff briefing materials and packets, creating contact lists and check-in lists, and conducting other administrative tasks as assigned.
• Support Member-staff conferences by assisting the Customer Advocate Program with registration, event setup, and other customer-facing activities as needed.
• Performs other official duties and special projects as assigned.

Requirements

Conditions of Employment

• USAJobs Conditions of Employment

Qualifications

Qualifications

• High school diploma
• Associate degree or certification from an accredited business or technical school, or enrolled student in a community college, junior college, university or graduate school program.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated using a structured interview process.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  Resume
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  Qualified candidates please submit your resume online by following the instructions in this link.
  
  Agency contact information
  
  CAO Human Resources
  
  Phone
  
  202-225-2926
  
  Address
  
  CAO
  
  441 2nd St
  
  Washington, DC 20515
  
  Next steps
  
  Qualified Candidates will be contacted directly.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Resume


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Qualified candidates please submit your resume online by following the instructions in this link.

Agency contact information

CAO Human Resources

Phone

202-225-2926

Address

CAO

441 2nd St

Washington, DC 20515

Next steps

Qualified Candidates will be contacted directly.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request