Chief Quality Assurance Specialist

Chief Quality Assurance Specialist

Bus Operations

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on timeand were looking to hire talented folks with a love of learning to make it all possible.

Roles and Responsibilities:

Supervises, trains and provides guidance and development opportunities to the Quality Assurance Specialists to enhance their skills and ensure effective quality management.

Education, Experience, and Qualifications:

• Provides coverage in the absence of the Director, Quality Assurance.
• Establishes and maintains quality assurance policies and procedures to ensure compliance with NJ Transit standards and regulations.
• Develops Standard Operating Procedures for technologically advanced electronic bus systems and implement audit procedures to enhance performance of all applicable areas of NJ Transit Bus Operations.
• Ensures technologically advanced equipment is properly maintained to assure the highest level of customer service satisfaction, safety, and equipment reliability.
• Meets departmental goals by scheduling audits as outlined in all applicable Standard Operating Procedures.
• Schedules all Surface Transit statewide fleet audits to ensure procedures are necessary for effective and safe vehicle operation, and those procedures in the operating environment meets compliance standards.
• Extracts, compile and analyze performance data to generate reports for executive management. Identifies trends, make recommendations, and provides corrective action as needed.

Education, Experience, and Qualifications:

• Three (3) years of experience in the quality assurance department (bus) of NJ Transit and two (2) years of experience in vehicle maintenance and/or transportation operations of NJ Transit.
• A bachelors degree in engineering can substitute for education in Diesel Technology, or related field or equivalent.

Knowledge and Skills:

• Knowledge of advanced electronic systems on buses (i.e., engines, transmissions, brakes, etc.) required.
• Knowledge of quality assurance standards and techniques, ISO 9000 + audit programs, federal and state vehicle maintenance design standards and regulations required.
• Excellent written and verbal communication skills are required for the development and implementation of Standard Operating Procedures.
• Required to be detailed oriented, proficient in time-management and possess strong problem-solving skills.

At NJ Transit, you will enjoy a competitive salary and excellent benefits package:

• Comprehensive Family Health Insurance Medical, Prescription, Dental, Vision
• Flexible Spending Account
• Life Insurance
• Paid Leave
• Tuition Assistance
• Pre-Tax Commuter BenefitsPlan
• Retirement Plans
  • 401(a) - Retirement plan with a 6% employer contribution
  • 401(k) - Retirement saving plan with up to an 3% company match
  • 457(b) - Deferred Savings Plan

At NJ TRANSIT, diversity and inclusivity are vital to our success as we are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team.