Child Support Legal Assistant Line Manager II (HCA/CSSD #9089)

$26.33 - $42.12 Hourly

$54,760 - $87,616 Annually

This position is a Pay Band 70

Posting Details

This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.

This job posting may be used to fill multiple vacancies.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Child Support Legal Assistant Line Manager II will:

• Provide training, direction, and evaluation to a team of Child Support Legal Assistants.

How does it get done?

The Child Support Legal Assistant Line Manager II is responsible for:

• Utilizing Federal and State laws and regulations as well as Health Care Authority (HCA) policies and procedures.

Who are the customers?

• Child Support Services Division (CSSD) Child Support Legal Assistants I's and II's.

Ideal Candidate

The Ideal Candidate has experience:

• Independently managing a caseload;
• In legal research or legal documentation preparation;
• In accounting, finance or social, health or human service program development or delivery;
• As a clerk in a Child Support or Income Support office;
• Reviewing referred cases and conducting additional intake, research, and analysis to resolve problems and complaints;
• Utilizing Child Support Service Division County office programs and sanctioning procedures.

Minimum Qualification

A Bachelor's Degree in any field of study from an accredited college or university and four (4) years of professional level experience operating within limited parameters and guidelines directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience. A hiring agency will designate a portion of the required experience to include supervisory and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience 1 High School Diploma or Equivalent AND 8 years of experience 2 Associate's degree AND 6 years of experience 3 Bachelor's degree AND 4 years of experience 4 Master's degree AND 2 years of experience 5 PhD degree AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid Driver's License.

Employment is subject to a pre-employment criminal background investigation and is conditional pending results.

Working Conditions

Office setting, exposure to VDT, extensive personal computer and phone usage.

Supplemental Information

Benefits:

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Agency Contact Information: Michelle Lucero (505) 487-3642. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.