Claims Administrative Assistant - Hybrid Work Eligible

Assists Environmental Claims Supervisor in the prioritization of claim packages for analyst review; reviews and edits correspondence related to the claims section; assists in claims reimbursement review process; makes recommendations to the Executive Director concerning closing of determined claims and claims below deductible; researches complex claims processing issues and recommends procedure/policy changes; maintains claim reimbursement, cost pre-approval and determined eligibility files.

Performs complex and non-routine administrative tasks; possesses understanding of Board statutes, rules and policies and Bureau of UST Regulations' rules; writes or telephones owners or consultants to verify, clarify or request information; researches and responds to inquiries and complaints; drafts correspondence for claims section.

Reviews and provides comment on the design of the claims electronic database; maintains electronic claims reimbursement, pre-approval, and reasonable costs database files; processes vouchers for claim reimbursement payments and mails warrants; develops and maintains statistical Excel databases; prepares and evaluates data for all monthly statistical reports for claims section.

May assist in the preparation of publications; oversees responses to public record requests for claim section; coordinates scanning, filing, archiving and destruction of claim related records; explains program to public and public officials; may prepare and make presentations. Assists Environmental Claims Supervisor with special projects and performs other tasks as assigned.

Work Location:

4151 Executive Parkway, Suite 350

Westerville, OH 43081

Hybrid Eligible: After completing a minimum 90-day probationary period, the position may work a hybrid schedule at the discretion of management, working remotely two days a week and working three days per week in the office.

Working Environment / Physical Demands:

Work is performed in a standard office environment with frequent use of a personal computer; subject to sitting for extended periods of time, standing, walking, bending, reaching, and lifting of objects up to 25 pounds.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

• Undergraduate degree in liberal arts, business administration, communications, public relations, or a related field; and
• Two years of experience in business administration, or as administrative assistant, paralegal, or related professional field.

Technical Skills

• Administrative support/Services
• Basic Documentation
• Clerical & Data Entry
• Customer Service
• Mathematical Ability
• Operational and Administrative Support
• Technical Writing

Professional Skills

• Active Learning
• Attention to Detail
• Organizing and Planning
• Priority Setting
• Problem Solving
• Time Management
• Written Communication