Senior Administrative Assistant

Starting pay: $21.00-25.50/hr

Department: Behavioral Medicine & Clinical Psychology

About: Provides secretarial/administrative support to employees or groups in the organization. Uses business software applications (e.g., word processing, presentation and spreadsheet) to prepare correspondence, reports, presentations, agendas, minutes, etc. Receives, screens and directs incoming calls, visitors, mail and email. Maintains files, records, calendars and diaries. May arrange business travel, coordinate meeting arrangements, and/or track expenses. Work has multi-departmental impact through support of Associate Chair; Medical or Research Division Director or Assistant Vice President.

RESPONSIBILITIES

• Coordination

Coordinate schedules, activities, information, and processes. Functions as a team lead and provides input into evaluations. Directs the work of others and delegates tasks. Supports complex projects and processes from concept through completion that have organizational impact and/or external constituents. Establishes and implements reporting systems. Establishes office procedures and initiates development of related policies and practices. Independently identifies resources and practical processes for completing projects; makes recommendations to appropriate personnel.

• Communication

Develops and maintains efficient internal communication processes to support the activities of the department/division. Communicates with executive level personnel. Participates as department/program representative at meetings, relays relevant information, and provides necessary follow up. Acts as a liaison with external organizations and leaders. Represents the department/program head as an agent to handle procedural issues, troubleshoot issues, take action, and communicate results back to the appropriate person. Diffuses crises or critical situations in the absence of manager. Acts as a gatekeeper, directing people appropriately, deciding upon priority of requests/situations, and escalating as needed to responsible manager. Takes ownership of issues and concerns communicated to the department/program and provides follow-up to bring issues to conclusion. Ensures important operational information is communicated to appropriate staff. Speaks in public as a representative of the department.

• Financial/HR

Performs completion and processing of forms, documents, and reports. Maintains personnel files. Monitors budget expenditures; identifies and researches variances/problems. Assists in tracking and monitoring revenue, expense, and allocations. Provides applicable reports. Tracks funding and maintains accurate balances in funds and accounts. Researches information for major purchases. Participates in the interview process for administrative staff. Prepares HR forms for signature. Assists with annual budget preparation.

• Technology

Uses a variety of software and information systems. Trains others on system usage and serves as a troubleshooter. Functions as a resource for department office technologies, hardware, and software.

• Writing/Editing

Handles composition of various documents. Takes and prepares minutes, reviews, and distributes independently. Prepares board packets. Researches data and compiles reports. Composes and edits documents such as newsletters and proposals.

Qualifications:

Required:

• High school diploma or equivalent
• 2 years of work experience in a related job discipline

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability