Claims Customer Service Coordinator
Los Angeles, California
Employer: UCLA Health
Industry: Ambulatory/Clinical Care Services
Salary: $25.60 - $36.33 per hour
Job type: Full-Time
Description
As a Claims Customer Service Coordinator, you will play a crucial role in connecting members, billers, providers, physicians, and Health Plans. Your primary responsibilities will include:
As a Claims Customer Service Coordinator, you will play a crucial role in connecting members, billers, providers, physicians, and Health Plans. Your primary responsibilities will include:
- Answering calls promptly and courteously, providing professional assistance to customers with claims-related issues.
- Ensuring timely resolution of customer inquiries.
- Handling typical inquiries such as:
- Claim Status
- Requests for Explanation of Benefits (EOB)
- Requests for Denial Letters
- Health Plan demands
- Check tracers
- Managing incoming faxes
- Documenting all interactions in our CRM system.
Created: 2024-09-09
Reference: 20812090
Country: United States
State: California
City: Los Angeles
ZIP: 90291
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