Client Success Manager, Corporate Business Development

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Client Success Manager, Corporate Business Development


THE RUNDOWN


The Client Success Manager, Corporate Business Development will be a key part of Playfly Sports growth across professional sports & entertainment. The successful candidate will apply proven project management, communication, marketing, and organizational skills to the Playfly Sports business development functions, including outbound communication and marketing, lead generation, database & pipeline management, business intelligence, proposal development processes, and financial modeling support. This position will work directly with the Corporate Business Development team to facilitate any partnership opportunities along the sales funnel all the way through completion. The ideal candidate is organized, outgoing, proactive, innovative, and passionate about what Playfly has to offer.

This self-starter will have the ability to organize, prioritize, and manage multiple tasks concurrently and to maintain effective working relationships with internal and external contacts. The ideal candidate will have strong organizational and time management skills, be a self-starter with excellent communication and interpersonal skills. This position could be based at any of Playfly's corporate office locations including Philadelphia, NYC, Chicago, LA, Detroit, Dallas, or Atlanta.

WHAT YOU'LL ACCOMPLISH

• Manage and execute all professional sports & entertainment Response & Proposal processes from start to finish. This process includes working with key Playfly stakeholders across Playfly Global Partnerships, Playfly Media and Playfly Tech to write, research, edit, and produce customized, compelling, and technically compliant Response documents within set deadlines; managing participation from Playfly's Integrated Marketing Services group, on-site property staff, and any external consultants when appropriate.
• Work with Corporate Business Development team to develop presentations and materials from start to finish, including close collaboration with Playfly's Integrated Marketing Services group; occasionally travel as part of the presentation team
• Support the Sr. Financial Analyst and Deal Desk to provide modeling and forecasting support when evaluating potential new partnerships; work with different teams of subject matter experts to prepare reports and projections based on this financial data.
• Act as the Corporate Business Development lead for all project management, KORE/CRM data, integrations, development, and administration. Be the point of contact with Playfly Operations team to:
• Develop and maintain custom reports, dashboards, and workflow.
• Maintain the functional areas of data management, accounts, contacts, leads, opportunities, etc.
• Oversee business intelligence and competitive research to maintain and update databases and files:
• Professional Sports executive contacts
• Competitor organization news
• Competitor contract expiration dates
• Property by property business intelligence including competitor relationships and terms
• Coordinate collaboration, communication, and cross-selling between business verticals.
• Participate with the Integrated Marketing Services group and Playfly PR team to oversee various marketing projects including maintaining, updating, and managing sales materials including website, property case studies, company brochures, and similar items
• Collaborate across all Playfly companies and business interests to steward business development opportunities.

WHAT YOU'LL BRING

• Bachelor's degree in business, marketing, communications, sports, sales, or related field
• Minimum of 5 years of relevant experience in the professional sports & entertainment industry
• Advanced knowledge of Microsoft Dynamics, Excel and PowerPoint
• Entrepreneurial spirit and a positive attitude
• Ability to work independently and take initiative, as well as work well with a team utilizing a high level of energy and enthusiasm
• Ability to present concepts in new ways and from new perspectives
• Ability to promote change by communicating to and involving others
• Demonstrated ability to manage multiple competing priorities simultaneously and drive projects to completion
• Strong analytical, communication, and interpersonal skills
• Ability to drive goals and results while maintaining quality and attention to critical details
• A thorough understanding of the competitors in the market; ability to develop and implement effective strategies to win new business
• Attention to detail
• Strong phone, video, and email communication skills.
• Computer Skills: Microsoft Office required. Advanced skills in Excel for high-level data analysis and data manipulation and PowerPoint for presentation development is preferred. Adobe Creative Cloud suite (InDesign, Photoshop, etc.), and KORE experience a plus.
• Other Skills & Abilities Required
• Exceptional attention to detail a must. Entrepreneurial background a plus

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

• This is a sedentary role which takes place in an office environment
• Some travel may be required

WHAT WE DO


Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. The company introduces high school and college students to career development opportunities in esports through Playfly Esports, operators of North America's largest college esports league. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com

WHAT WE STAND FOR


At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it's just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & DIVERSITY STATEMENT


Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ACCOMMODATIONS


Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com

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