Cloud Systems Administrator

The Office of the Secretary of State (SOS) is recruiting to fill permanent full-time Information Technology Specialist I position in the Information Technology Division (ITD).

Under the general direction of the System Engineering Supervisor, the Information Technology Specialist I (ITS I) Cloud Systems Administrator, will augment the Cloud Systems Engineer by performing routine installation, configuration, maintenance, troubleshooting, research, advisement, and education on matters pertaining to the on-premises and cloud environments. The Cloud Systems Administrator will provide design, implementation, and ongoing administrative support of the cloud platforms utilized specifically by the Notary Automation Project 2.0 (NAP 2.0). The Cloud Administrator will collaborate with the solution provider and the Cloud Engineer to seamlessly integrate the new system into the SOS enterprise framework. The Cloud Administrator will prioritize adherence to security standards, vendor design and implementation best practices, and the use of automation and orchestration in the completion of their duties. As a member of the Systems Engineering Team, the Cloud Engineer is expected to actively monitor, and address tickets and incidents assigned to the Systems Engineering team as needed. Other key responsibilities will include, but are not limited to, supporting application deployments, deploying new cloud services, optimizing both on-premises and cloud environments, and monitoring system performance and event logs to ensure maximum availability and service quality. Additionally, the Cloud Systems Administrator will be responsible for managing user accounts, maintaining system backups, applying software updates and patches, and ensuring compliance with security policies.

Supplemental Questionnaire : Applicants must submit a Supplemental Questionnaire responding to the questions listed below, it should be no more than two (2) pages typed, using business professional font, font size and formatting. Responses do not need to include the question but must be numbered in the same order. Applications submitted without the Supplemental Questionnaire will not be considered. Resumes, cover letters, and other materials will not take place of the required Supplemental Questionnaire.

Applicants must answer the following questions:

1. Please describe your past experience in an infrastructure environment (i.e. systems, network, or database administration) and include one or two examples of this experience working as a team member or leading the technical support.

2. Please describe your experience supporting and maintaining multiple cloud environments and data centers, and server/computer rooms.

You will find additional information about the job in the Duty Statement .

Working Conditions

This position is primarily in a telework environment with occasional in office work as needed. The incumbent may be required to respond or work off business hours as determined by the operational needs of the Secretary of State.

This job advertisement indicates whether this position is eligible for telework. All employees who telework are required to be California residents in accordance with Government Code 14200 and may be required to report to the Secretary of State's Office, when needed. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-448633

Position #(s):
785-257-1402-008

Working Title:
Cloud Systems Administrator

Classification:
INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $8,475.00 A
$6,954.00 - $9,319.00 B
$7,635.00 - $10,230.00 C

# of Positions:
1

Work Location:
Sacramento County

Telework:
Telework

Job Type:
Permanent, Full Time

Department Information
The Office of the Secretary of State (SOS) consists of nearly 600 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity.

Located in downtown Sacramento, the SOS building is within walking distance to a variety of eateries and amenities. Light Rail, State Capitol, Downtown Commons (DOCO), and Golden 1 Center, just to name a few. Conveniently located in the SOS building, the Gold Rush Grille offers delicious daily specials for breakfast or lunch and is open to the public. Our on-site childcare incorporates programs for children six weeks to five years old. Priority waitlist access and special discounted rates are available for SOS employees.

For more information about the SOS, please visit sos.ca.gov .

Special Requirements

Education: When using education to meet minimum qualifications, education must include the specified information technology or closely related course work. Please include all the required documents necessary to verify that you meet the minimum qualifications for this classification (i.e., degree, transcript, license, and certificate). If your degree is not in one of the specified degrees as stated in the Class Specifications, please provide a copy of your most recent unofficial transcripts to be evaluated for comparability. Candidate may be required to provide an Official Transcript prior to hire.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/18/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Secretary of State
Attn: Paul Parham
1500 11th St - 4th Floor - Suite 475

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Secretary of State

1500 11th St - 4th Floor - Suite 475

Sacramento , CA 95814
Please drop off applications at the first floor lobby rotunda
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Supplemental Application - Please submit your responses to the Supplemental Questionnaire as indicated above.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with server and virtual infrastructure maintenance and administration.
• Proficient in Active Directory, Windows, Unix, Networking and Domain Services.
• 3+ years technical knowledge and experience in creating Enterprise Group Policies.
• Proficient knowledge of design and implementation of cloud architectures.
• Familiarity with enterprise server architecture and industry best practices.
• Intermediate knowledge of Virtual Desktop infrastructure and thin clients' support.
• Support and manage Microsoft Azure environment and other cloud technologies.
• Knowledge and experience with data migration techniques; working in on-premise and cloud-based environments (AWS, Azure, Google, etc.)
• Experience with the design and deploy of automation and workflow solutions.
• Experience with Software as a service (SaaS) architecture.
• Excellent project management, writing and communication skills.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Paul Parham
(916) 653-6974
pparham@sos.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Sarah Bielski
(916) 653-6974
sbielski@sos.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.