Content Quality Analyst, TikTok LIVE
Los Angeles, California
Employer: TikTok
Industry: Operations
Salary: Competitive
Job type: Full-Time
Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About
The TikTok LIVE Ecosystem team's mission is to create a healthy and sustainable livestream ecosystem. We strive to ensure our users and creators a high quality experience on the platform. This role will be based in Los Angeles, CA.
About the team
As part of the US LIVE Operations Team, the LIVE Content Analyst will be responsible for driving impactful initiatives to the overall UGC Livestream content ecosystem, and implement insights and findings with cross-functional teams on product iteration, engagement campaigns and education effects.
Responsibilities
- Conduct daily screening/tagging to categorize content and evaluate its quality
- Detect and surface looming issues for analyses and discussion with stakeholders
- Conduct root cause analyses that identify areas of improvement for content quality
- Generate weekly reports and recommendations on content quality
- Conduct quality assurance for various project pipelines
- Maintain an understanding of TikTok LIVE's policies and community guidelines and identify opportunities to optimize them
Qualifications
Minimum Qualifications
- BS/BA and 1-2 years of experience working in consumer content development, content analysis, content labeling, content quality, or social listening
- Strong cultural understanding of live industry and community of variety of conten
- Ability to analyze ecosystem quality and make recommendations to key stakeholders on changes and future improvements for the LIVE platform
- Ability to pay attention to detail and highlight areas of improvement
- Excellent written, verbal, and professional communication skills
- Ability to work independently and deliver the results on time with high quality
Preferred Qualifications
- Deep passion for TikTok, mobile entertainment, social media, and popular culture
- Experience in the live streaming space and understanding of live streaming trends globally
- Fluent in English and Spanish to be able to review Spanish content to improve content quality
---
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
---
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
#LI-Hybrid
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About
The TikTok LIVE Ecosystem team's mission is to create a healthy and sustainable livestream ecosystem. We strive to ensure our users and creators a high quality experience on the platform. This role will be based in Los Angeles, CA.
About the team
As part of the US LIVE Operations Team, the LIVE Content Analyst will be responsible for driving impactful initiatives to the overall UGC Livestream content ecosystem, and implement insights and findings with cross-functional teams on product iteration, engagement campaigns and education effects.
Responsibilities
- Conduct daily screening/tagging to categorize content and evaluate its quality
- Detect and surface looming issues for analyses and discussion with stakeholders
- Conduct root cause analyses that identify areas of improvement for content quality
- Generate weekly reports and recommendations on content quality
- Conduct quality assurance for various project pipelines
- Maintain an understanding of TikTok LIVE's policies and community guidelines and identify opportunities to optimize them
Qualifications
Minimum Qualifications
- BS/BA and 1-2 years of experience working in consumer content development, content analysis, content labeling, content quality, or social listening
- Strong cultural understanding of live industry and community of variety of conten
- Ability to analyze ecosystem quality and make recommendations to key stakeholders on changes and future improvements for the LIVE platform
- Ability to pay attention to detail and highlight areas of improvement
- Excellent written, verbal, and professional communication skills
- Ability to work independently and deliver the results on time with high quality
Preferred Qualifications
- Deep passion for TikTok, mobile entertainment, social media, and popular culture
- Experience in the live streaming space and understanding of live streaming trends globally
- Fluent in English and Spanish to be able to review Spanish content to improve content quality
---
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
---
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
#LI-Hybrid
Created: 2024-08-22
Reference: A174634A
Country: United States
State: California
City: Los Angeles
ZIP: 90291
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