Customer Experience Specialist
Ocoee, Florida
Employer: Mr. Handyman
Industry:
Salary: $15.00 - $20.00 per hour
Job type: Full-Time
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we're growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We're looking for a friendly and outgoing office professional for our fast-paced office environment.
Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.
When you join the Mr. Handyman team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems.
Why You'll Want to Join Our Team
Here are just a few of the benefits you'll receive when joining the Mr. Handyman team.
Your Responsibilities as an Office Professional
How We'll Measure Performance
Here are some of the ways that we'll measure your performance in the role.
To Succeed in this Role
Job Requirements
These are the minimum requirements to be considered for this position.
The pay range for this position is $15.00 to $20.00 per hour and is dependent on your experience.
Still with us? Great!
Remember, we're looking to hire only the best. If that's you, APPLY TODAY!
Should you meet the requirements for the position, our system will schedule you for an interview immediately.
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.
Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.
When you join the Mr. Handyman team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems.
Why You'll Want to Join Our Team
Here are just a few of the benefits you'll receive when joining the Mr. Handyman team.
- Competitive pay
- Advancement and growth opportunities
- Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
- The pride that comes with applying your skills in a challenging and varied work environment
- The opportunity to wow customers with a best-in-class customer experience and solutions
- Flexibility with hours so you can take care of life's important events
- And so much more...
Your Responsibilities as an Office Professional
- Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
- Making Recommendations and Managing Expectations with Customers - You'll communicate with customers to guide them through their projects and assist with managing their expectations.
- Create Life-Long Customers - Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
How We'll Measure Performance
Here are some of the ways that we'll measure your performance in the role.
- Quality of Work - Our value comes from meeting and exceeding our customers expectations at every touch point
- Customer Satisfaction - You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.
- Efficiency - Doing the job well and doing the job in a timely manner are critical to success in this role.
To Succeed in this Role
- Be highly organized and detail oriented
- Possess excellent customer communication and independent work skills
- Deliver solutions
- Be a self-starter
- Have computer experience with Office and Excel
- Knowledge Of ServiceTitan POS a plus
Job Requirements
These are the minimum requirements to be considered for this position.
- Live within the area
- Have 4+ years of experience in an office setting
- Solving problems must come easily to you
- Complete a background check
- Professional communication and phone skills
The pay range for this position is $15.00 to $20.00 per hour and is dependent on your experience.
Still with us? Great!
Remember, we're looking to hire only the best. If that's you, APPLY TODAY!
Should you meet the requirements for the position, our system will schedule you for an interview immediately.
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.
Created: 2024-09-07
Reference: 28471205
Country: United States
State: Florida
City: Ocoee
Similar jobs:
-
Oncology Pharmacy Tech Specialist- Infusion Experience
Moffitt Cancer Center in Tampa, Florida -
Talent Experience Specialist - Talent Acquisition
Health First in Brevard County, Florida -
Patient Experience Specialist
AdventHealth in New Smyrna Beach, Florida -
NBC Media Center - Field Research Specialist (In-Park, On Call) (No Experience Required)
Universal Orlando in Orlando, Florida -
Customer Experience Specialist
Percepta in Melbourne, Florida💸 $18.34 per hour -
Program Specialist (Pupil Support) - Behavior Experience Required, Behavior Pool, BCBA Preferred
Sarasota County Schools in Sarasota, Florida -
Consumer Experience Specialist
AdventHealth in Orlando, Florida -
Onboarding Experience Specialist - Assosciate Services
Health First in Melbourne, Florida -
Consumer Experience Specialist
AdventHealth in Orlando, Florida -
Marketing Event Specialist -Healthcare / Trade Show Experience
INSPYR Solutions in Boca Raton, Florida💸 $35 - $43 per hour -
Employee Experience Specialist
Carnival Corporation in Miami, Florida -
Customer Experience Specialist
Air Canada in Miami, Florida💸 $17.64 per hour -
VISTA FTB Neighbor Experience Data Specialist
AmeriCorps in Miami, Florida -
Customer Experience Specialist
Percepta in Melbourne, Florida💸 $18.34 per hour -
Customer Experience Specialist - In anticipation of
Air Canada in Miami, Florida💸 $17.64 per hour -
Digital Experience Specialist
National Park Service in Homestead, Florida -
Digital Experience Specialist
National Park Service in Homestead, Florida