Summary
Imagine what you could make at Apple. Great ideas have a way of becoming innovative products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish. The Apple Human Interface Design team conceptualizes, designs and ships the user experience for Apple products and services. Your ideas can impact the interaction, graphic, sound, and haptic experiences used by millions of people across the world.

Apple's Human Interface Design is seeking an experienced and passionate technician to support the services, hardware, software and infrastructure that our designers and internal tools rely on.



Description
This role is a key part of the Design Studio's tech team, providing white-glove technical support services to our designers as they create world-renowned products. You enjoy working in a multifaceted creative department, taking ownership of both in-person and remote support, as well as long term, higher level projects and initiatives. You're able to set and revise priorities in a constantly evolving environment and provide knowledgeable responses, tailored to the individuals seeking assistance.

Each day, you'll support the Design Team in some of the following ways:

- Assist in resolving technical issues across hardware, software and infrastructure.
- Educate users and share helpful guidance and updates
- Install, update and troubleshoot key applications used by the team
- Manage hardware inventory across users
- Develop relationships with designers to more deeply understand their work

You'll also take part in planning for our long-term roadmap and be expected to drive projects from concept to completion, researching and deploying new tools and solutions. While you'll be connected with seasoned individuals and teams from across Apple, we'll depend on your expertise and experience to innovate for the studio's unique needs.

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