Dining Contract Administrator

The Department of Business Services at the University of Virginia (UVA) seeks applications for a Dining Contract Administrator . The Dining Contract Administrator will r eport to the Associate Vice President of Business Services. The Dining Services Contract Administrator is the liaison between the University and its contracted vendor(s) for food services and amenities related to UVA's residential dining, retail dining, c-stores, catering, concessions, and vending. Responsibilities include working with the vendor(s) to realize the vision for dining services and provide direction around programming, strategy, business and fiscal management, facilities, and operations The Dining Services Contract Administrator is responsible for contract management for a program generating more than $47M a year.

Dining Services is one of six operations reporting to the Associate Vice President of Business Services. Consistent with the Business Services mission, the Business Services philosophy is to provide high quality services in a fiscally responsible manner.

The Dining Services Contract Administrator will partner with the contracted vendor to promote a flexible and responsive department that supports students, departmental staff, and members of the University community and works in close collaboration with the Athletics, Housing and Residential Life, Facilities and Real Estate Services, University Events, and other University partners

Ov er its first two hundred years, the University of Virginia has been at the forefront of producing global citizen leaders, groundbreaking research and scholarship, and world-class patient care. As the University enters its third century, we continuously seek to define and redefine ourselves, motivated by our shared passion for discovery, innovation, community, service, and social justice. One of the University's top priorities is to create a living, learning, and work environment that supports-and challenges-our academic community. To achieve its mission, the University must be a place in which all faculty, students, and staff are active participants in its work, where those groups historically excluded from participation in University life are present in numbers that prevent isolation of the spirit and of the mind, and where each individual is conscious of how they contribute to the creation and dissemination of knowledge that enhances the well-being of our community, our state, our nation, and the world.

Accountability For:

• Oversight of daily dining operations through the contracted vendor.
• Influencing and directing, through the contracted vendor, University Dining operations including the meal plan program, campus catering, vending, c-stores, concessions, and retail services.
• Overseeing dining services advisory committees.
• Ensuring that the food services vendor is adhering to the University's sustainability goals.
• Ensuring that the vendor promotes wellness and nutrition throughout all outlets On Grounds and through the subcontracted food service vendors.
• Ensuring that customer service and satisfaction surveys, administered by the contracted vendor, are timely and pertinent and that actions are taken by the vendor to address any issues or concerns.
• Ensuring that the food service vendor's marketing efforts are on trend and reflective of University priorities.
• Ensure that that the contracted vendor's catering offerings are regularly evaluated, that catering is of the highest quality and commensurate with University events. Review and approve office coffee offerings and pricing as well as vending offerings and pricing.
• Ensure that the food service vendor always upholds quality standards, and that safety and sanitation standards are adhered to.
• Review and approval of annual meal plan structure, rates, summer meal plan rates, hours of service budgets and capital plans.

Work with the contracted food services vendor to:

• Advance Business Services strategic vision in support of the UVA community, effectively and efficiently manage operations, and maintain financial stability.
• Strategically evaluate facilities, amenities, technology, and service levels and develop and execute plans to renovate and improve dining assets.
• Work closely with facilities management, and vendor senior management on capital plans.
• Partner with Finance, Housing and Residential Life, and Procurement on policies, procedures, and contract management
• Develop, monitor, and recommend process improvements through KPIs that align with the University's strategic vision while seeking ways to engage the campus community and improve services across all units.
• Review, analyze, and track dining costs and revenues, achieving short term and long-term goals with a focus on stewardship and accountability for each unit.

Minimum Requirements

• Education: Bachelor's degree required. A degree in management, hospitality, or related filed preferred.
• Experience: Five years of job-related experience, or combination of education and relevant experience in increasingly-responsible roles are required. 10 years' experience in leading hospitality or dining in a higher education setting preferred.

Preferred Qualifications

• Demonstrated leadership and strategic planning skills with the ability to conduct short-range and long-range project planning studies.
• Ability to establish goals, KPIs, and objectives that support Business Services strategic plan.
• Demonstrated organizational, managerial, budgetary, and financial management skills.
• Excellent verbal and written communication skills.
• Demonstrated experience influencing a diverse group of professional, support and student employees
• Demonstrated ability to build strategic relations with vendors, colleagues, coworkers, and constituents.

Knowledge, Skills, and Abilities

• Ability to influence, collaborate and direct, a vendor team to realize goals to constantly improve and demonstrate operational excellence.
• Ability to establish and maintain a collaborative rapport with university faculty and staff, students, and the public.
• Ability to organize complex work effectively, conceptualize and prioritize objectives, and exercise independent judgment.
• Ability to exercise sound judgment in making critical decisions in a timely manner.
• Ability to interpret, analyze, and evaluate data with a track record of effectively identifying problems, evaluating alternatives, and implementing innovative and effective solutions.

For additional information about the position, please contact: Gheretta Harris at jrf8xe@virginia.edu

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

This position is located in Charlottesville, VA.

Anticipated Hiring Range: $95,000 to $110,000 . This is an Exempt level, benefited position. For information on the benefits at UVA, visit hr.virginia.edu/benefits.

This position will remain open until filled. This position will not sponsor applicants for work visas. The University will perform background checks on all new hires prior to employment.

To Apply:

Apply here . Internal applicants must apply through their UVA Workday profile by searching 'Find Jobs.' Complete an application online with the following documents:

• CV

• Cover letter

Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.

References will be completed via UVA's standardized process Skill Survey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.

For questions about the application process, please contact Melanie Sponaugle at unw5dq@virginia.edu.

For more information about UVA and the Charlottesville community please see http://www.virginia.edu/life/charlottesville and https://embarkcva.com/.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.