Education Support Specialist in Student Services

Posting Details

Posting Summary

Working Title Education Support Specialist in Student Services Role Title Education Support Spec II Role Code 29143-SW FLSA Nonexempt Pay Band 03 Position Number 29900175 Agency Mountain Empire Community Coll Division Mountain Empire Community Coll (Div) Work Location Wise - 195 Hiring Range $32,843 minimum adjusted for experience and education Emergency/Essential Personnel No EEO Category F-Admin Supp Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m.
Hours outside of regular business hours may be needed from time to time as business needs arise.
Sensitive Position No Job Description

Mountain Empire Community College is a comprehensive two-year college serving residents of Lee, Scott, Wise, and Dickenson counties, and the City of Norton. MECC is one of twenty-three colleges in the Virginia Community College System and operates under policies established by the State Board for Community Colleges and the Local Advisory Board. The College is financed primarily with state funds, supplemented by contributions from the local jurisdictions.

This position will be responsible for two areas within the Office of Student Services.

The first is overseeing the Testing Center. Duties include, but are not limited to the following:

• Test Administration- organizing and supervising the administration of tests and assessments, including placement exams, health program entrance exams, and academic testing for our Shared Services Distance Learning courses ( SSDL ).
• Scheduling and Coordination- Developing and maintaining test schedules, coordinating with SSDL faculty and staff to ensure all assessments are conducted efficiently.
• Student Support- Providing guidance and assistance to students regarding test preparation, scheduling, and any accommodations they may need. Addressing any concerns or issues that arise before, during or after testing.
• Compliance and Security- Ensuring that all testing procedures comply with college policies, accreditation standards, and testing agency regulations. This includes maintaining the confidentiality and security of test materials and results.
• Communication- Establishes and maintains effective relationships with students, faculty & staff, and other stakeholders important to the college. Serving as the point of contact for all testing-related inquiries, including communicating with students, faculty, and external organizations. Providing clear and timely information about testing policies and procedures.
• Other duties as assigned.

2. The second area this position is responsible for is Student Activities. Duties include, but are not limited to the following:

• Program Development- Planning, organizing, and executing a variety of student activities and events, such as clubs, social gatherings, cultural and recreational events, and educational workshops, ensuring that these programs align with the college’s mission and meet students’ interests and needs.
• Student Engagement- Encouraging student participation in campus activities and fostering a vibrant campus life. This includes working with student organizations, clubs, and other groups to support their activities and initiatives.
• Promotion and Marketing- Creating and implementing strategies to promote student activities and events. This includes assisting with designing promotional materials, utilizing social media, and coordinating with other departments for effective outreach.
• Advising and Support- Providing guidance and support to student organizations and leaders. Assisting with the development of a student activities board that will assist with the planning and implementation of activities and events.
• Other duties as assigned.

Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Knowledge, skills, and abilities, needed to be successful in the position:

• Strong organizational and leadership skills (ability to multitask, maintain a level of organization and attention to detail and scheduling).
• Flexibility with prioritizing deadlines and managing expectations and/or multiple projects at the same time.
• Strong written communication skills and attention to detail as demonstrated by the submitted cover letter, application package, and resume.
• Proficiency in the use of Microsoft 365, Google Suite, Teams, and Zoom.
• Ability to maintain confidential information.
• Demonstrated excellent customer services skills.
• Ability to work as an individual contributor and as a member of a team environment.

Minimum required qualifications:

• Strong organizational and leadership skills (ability to multitask, maintain a level of organization and attention to detail and scheduling).
• Flexibility with prioritizing deadlines and managing expectations and/or multiple projects at the same time.
• Strong written communication skills and attention to detail as demonstrated by the submitted cover letter, application package, and resume.
• Proficiency in the use of Microsoft 365, Google Suite, Teams, and Zoom.
• Ability to maintain confidential information.
• Demonstrated excellent customer services skills.
• Ability to work as an individual contributor and as a member of a team environment.

Additional Considerations

• Work experience in a community college setting.
• Experience in event planning.

Operation of a State Vehicle No Supervises Employees No Required Travel
Minimum if any travel required.

Posting Detail Information

Posting Number CLS_3306P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 09/17/2024 Job Close Date 09/30/2024 Open Until Filled No Agency Website www.mecc.edu Contact Name Cory Darnell Email hr@mecc.edu Phone Number 276-523-9081 Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, anEEOemployer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, theVCCSis committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
TheVCCSis anEOEand Affirmative Action Employer. In compliance with the Americans with Disabilities Acts ( ADA and ADAAA ), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.