Emergency Management Program Manager - Healthcare System Corporate

Emergency Management / Healthcare System Program Manager

Texas Health Resources Corporate

As the Program Manager of Emergency Management for the Texas Health Resources system in our corporate offices you'll lead the strategy and coordinate the overall system organizational response by owning Texas Health Resources comprehensive Emergency Management program. You will work closely with the Business Continuity partners and hospital Emergency Management teams.

This role will work out of the Texas Health Resources Corporate Offices at 612 E Lamar, Arlington, TX 76011 and requires some travel. The role is Exempt (salaried), full-time, and 40 hours weekly.

Texas Health Resources is a 2024 Fortune's 100 Best Companies to Work For® (10th consecutive year & we're the only health system in Texas recognized.)

At Texas Health Resources, our mission is "to improve the health of the people in the communities we serve".

We strive to create an atmosphere of respect, integrity, compassion and excellence for all. We're committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. Join us and do your life's best work here!

What You'll Need

• At least 2 years of Emergency Management in a Healthcare environment is highly preferred.
• A Bachelor's Degree in Criminal Justice, Risk Management, Law Enforcement or a related field is required with the required five (5) years of relevant work experience and 2 years of Emergency Management in a Healthcare or corporate setting.
• Five (5) years of relevant work experience to include at least two (2) years-experience in Healthcare and/or Corporate Emergency Management (with a Bachelor's degree) is required.
• A Masters Degree is preferred for this role.
• Two (2) years of experience in Emergency Management in a Healthcare and/or corporate setting is required.
• In lieu of a Bachelor's degree, a H.S. Diploma and nine (9) years of relevant work experience to include at least two (2) years of experience in Healthcare and/or Corporate Emergency Management is required.
• Driver's License is required upon hire.
• Certified Emergency Manager (CEM) or similar Emergency Management certification is preferred upon hire.
• This position requires familiarity with emergency management/crisis management in a healthcare and/or corporate setting.
• The successful candidate will have familiarity and working knowledge of the Joint Commission requirements for emergency management.
• Approximately 30% local travel between Texas Health Resources locations in the North Texas area is required.

The successful candidate will have the ability to establish and maintain excellent communications with leaders, physicians, hospital, and corporate staff. Manage outcomes through others, including staff and senior leaders who are not direct reports. Lead the organization through an intense crisis situation while demonstrating strong emotional intelligence and executive influence. Exercise a high degree of initiative, judgment, and discretion. The successful candidate will have excellent presentation skills and the ability to present to a variety of audiences. Prepare concise, thorough, and effective written communications. Gain the cooperation of individuals/departments in sensitive or emotional situations. Deal well with ambiguity.

What You'll Do

The successful candidate will lead and govern Emergency Management strategy across Texas Health Resources in alignment with the Enterprise-wide vision set by senior leadership. Develop, implement, and manage the strategic and tactical planning for the System Emergency Management Program. Develop, implement, and manage policies and programs that prepare the organization for significant disruption in a manner that ensures consistency across the Enterprise. Develop and documents standards and metrics for measuring the effectiveness of Emergency Management activities and readiness of Texas Health to respond to a critical incident.

Collaborate and work closely with the hospital channel Emergency Management Program ensuring the hospital program complies with Enterprise governance. Ensure the Texas Health Emergency Management Program meets Joint Commission and other compliance requirements at all levels. Build relationships with operational leaders across the organization. Work directly with entity Safety Officers, and representatives from THPG clinics, Breeze urgent care, and other healthcare delivery channels and system services organizations across the Enterprise.

Oversee the preparation, mitigation, response, and recovery efforts for Texas Health. In an Enterprise-level emergency, directly leads emergency response or acts in support of the designated System Incident Commander. Brief senior leadership across the organization on the status of emergency situations as necessary.

Develop and manage business critical projects and programs with significant financial, reputational, and/or legal impact. Develop business plans for and maintains public relations with a diverse set of internal and external stakeholders enabling the necessary joint planning, intelligence sharing, and collaboration efforts. Establishes and implements effective relationships to: Liaise with local, state, and national emergency management officials. Conduct intelligence sharing. Interface and conduct planning with Homeland Security officials. Liaise with law enforcement at all levels. Interface with private sector counterparts.

Leads and manages the EM Specialists. Provides effective direction and oversight of their work product. Works closely with assigned personnel to support Texas Health's resilience strategies, including business continuity planning, IT disaster recovery, and cybersecurity programs.

Additional perks of being a Texas Health employee

Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

As part of the Texas Health family and its 28,000+ employees, we're one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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