Title: IT Support Specialist
Location: Houston, TX
Duration: Contract to hire
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

Qualified and interested candidates should email their resumes to Taylor Kast - Tkast@INSPYRSolutions.com

We are seeking an Entry-level IT Support Tech for one of its clients in the Houston area. This person will be tasked to handle internal tickets supporting point of sale issues or other system issues where needed. Qualified candidate will be driven, motivated and has a sense of urgency and pride in their work.

NOTE: Candidates MUST be very flexible in schedule. Shifts would either be Thurs - Monday OR Fri - Tues and shifts can start as early as 8am-1pm with an 8 hour day.
Onsite for two weeks training and then remote

Qualifications

• 1-2 years' experience working in a helpdesk environment with customer service experience (phone support)
• Must deliver the highest quality of customer service, excellent communication skills, motivated, professional and a positive attitude!
• Escalate appropriate complaints based on systems issues
• Results driven and service oriented
• Exceptional communicator and highly organized
• Military background a plus.
• Working in retail a plus
• Experience supporting Windows 10 & MS Office, resetting passwords via Active Directory, supporting outlook, internet explorer and a variety of hardware.

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