Float Customer Service Representative - Peds Spec Urgent Care - Includes Weekends - Naples

Location:Golisano Pediatric Specialties and Urgent Care - Naples -3361 Pine Ridge RoadNaples FL 34109

Department: GCHSWF Pediatric Specialists - Collier Clinic

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 10:00:00 PM

Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour

Summary

At Lee Health, We Value YOU.

• Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
• Variable work hours: Can work Monday to Friday: 8:00am to 4:30pm OR can work Saturday or Sunday - 8 hour shift between 10:00am to 8:00pm.
• Candidate must be flexible with hours - you will get schedule ahead of time.

The Float Customer Service Representative position is responsible for providing an excellent customer experience. Responsibilities include utilizing a practice management system to facilitate scheduling, registration, accurate billing, collections and the maintenance of medical records. This position can be assigned Sat and Sun shifts and reports to the Manager/Supervisor. This position is required to float to all LPG and Hospital Outpatient Department locations across four counties.

Requirements

Education: High School Diploma or GED required. Associates Degree preferred.

Experience: External Candidates: 2 years of customer service experience required. 3 years of similar medical office front desk experience preferred, Epic EMR experience preferred. Internal candidates: 1 year of equivalent scheduling or registration experience, CSR role preferred.

License: Not required.

Certifications: Not required.

Other: Excellent customer service and computer skills required. Ability to solve problems anddemonstrate critical thinking skills. Works weekend and holidays.

US:FL:Naples