Front Office Agent/Night Audit | Benefits Include: Free Room Nights, Paid Time Off, and MANY MORE!

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

With its small-town charm and big-city convenience, Bellevue, Washington is a modern oasis with endless activities and cultural attractions sprinkled in. Nine miles from downtown Seattle, Hyatt Regency Bellevue on Seattle's Eastside connects you to world-class shopping, dining, entertainment, and major corporate headquarters. Visitors will also enjoy the natural beauty and scenery and the abundance of outdoor recreational activities nearby.

The Night Auditor at Hyatt Regency Bellevue plays a crucial role in ensuring the smooth operation of our establishment during overnight hours. Responsible for reconciling all hotel cashier transactions, reviewing, and verifying the accuracy of guest accounts, and assisting guests with any needs they may have during the night. The ideal candidate is detail-oriented, reliable, and capable of handling financial transactions with precision.

Key Responsibilities:

Financial Duties:

• Conduct nightly audits and reconcile all daily transactions from various hotel departments.
• Verify and balance entries and records of financial transactions reported by various hotel departments during the day.
• Handle the preparation and distribution of daily reports to management.

Guest Service:

• Provide exceptional customer service to guests during the overnight shift.
• Assist guests with check-ins, check-outs, and any inquiries they may have.
• Respond promptly to guest complaints and resolve issues effectively.

Administrative Tasks:

• Complete the end-of-day processes, including posting charges to appropriate accounts, running backup reports, and preparing final reports.
• Ensure the accurate and timely processing of all credit card transactions.
• Handle telephone inquiries and reservations during the night shift.

Security and Safety:

• Maintain a safe and secure environment for guests by monitoring the lobby and surrounding areas.
• Follow hotel safety protocols and procedures to ensure the protection of guests and employees.

Communication:

• Provide accurate information regarding hotel facilities and services to guests and visitors.
• Communicate effectively with the day shift team regarding any outstanding issues or concerns.

This is an hourly position with a compensation of $22.50 per hour.

We Offer Excellent Benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.

• Refined verbal and written communication skills
• A true desire to satisfy the needs of others in a fast-paced environment
• Proficiency in hotel management software (e.g., Opera) and Microsoft Office Suite.
• The role requires standing, sitting, and walking for extended periods.
• Ability to work independently and efficiently during overnight hours.
• Must be able to work the OVERNIGHT shift, holidays, and weekends

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.