Job no: 518943
Work type: On Campus
Location: Normal, Illinois

Title: GA Pre-Professional - International Student & Scholar Support - Fall 2024
Division Name: Academic Affairs
Department: Office of International Engagement
Campus Location: Normal, IL

Job Summary

International Student and Scholar Services (ISSS) seeks a pre-professional graduate assistant to provide technological support for the unit. This position will assist ISSS staff with data management of information stored in the ISSS Portal (Terra Dotta software), including creating technical process documents for internal use, generating queries/reports, analyzing data, responding to basic inquiries, and updating ISSS requests and email templates to improve efficiency and flow. This position will also assist with data audits and housekeeping duties within the ISSS Portal to ensure the data is clean and updated across all platforms. The ISSS Graduate Assistant will create video content for the unit, update the ISSS website, and provide technical support for programming and events.

Duties and Responsibilities include but are not limited to:
1. Assist with database management of the ISSS Portal
2. Assist with conducting regular housekeeping duties of data, including data downloads, document uploads, and initial review of requests for completeness and accuracy
3. Assist with creating/updating internal process documents as needed
4. Generate queries and reports utilizing the ISSS Portal analytics tool
5. Assist with updating ISSS requests and email templates and responding to basic inquiries
6. Conduct research, as needed, on various topics related to ISSS data/office functions
7. Create statistical reports and related graphic content for the unit
8. Provide weekly briefings and critical insights to senior ISSS staff regarding any noticeable data patterns of interest or process inefficiencies and ideas for improvement
9. Provide technical support during ISSS events.
10. Other duties as assigned.

Additional Information

This appointment is subject to the availability of funds. As a GA, you will be expected to adhere to the University Administrative Calendar and all expectations as set forth in the offer letter. Appointment renewal is subject to a satisfactory performance review and the availability of funding.

Salary Rate / Pay Rate

$1473 per month

Required Qualifications

1. Eligible for appointment as per the requirements in the Graduate Assistant Handbook which can be found at https://hr.illinoisstate.edu/downloads/GA_Handbook.pdf
2. Must be a degree-seeking graduate student at Illinois State University in the following:
- Accounting
- Mathematics
- Technology
- Information Systems
- Computer Science

Preferred Qualifications

1. Strong computer skills
2. Strong oral and written communication skills.
3. Strong analytical skills with high attention to detail.
4. Self-motivated with the ability to stay on task with limited supervisory oversight.
5. Ability to navigate multiple projects simultaneously.
6. Ability to work on campus during routine business hours.
7. Must adhere to confidentiality related to student, faculty, staff, and administrative issues, particularly around FERPA.

Work Hours

TBD. May require some evenings and weekend hours.

Proposed Starting Date

August 1, 2024

Required Applicant Documents

-Resume
-Cover Letter
-Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Note: If you have not yet been assigned a University ID, but are interested in applying for this graduate assistantship, please proceed with the graduate assistant application process. For the first question regarding your University ID, simply enter in nine (9) zeros (e.g., 000000000).

You must be eligible for employment in the United States and at Illinois State University and/or for the number of hours required for the position.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held. International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work up to 28 hours per week when the university is not in session. Please contact the Office of International Student and Scholar Services for guidance on visa restrictions on work hours. The University cannot grant exceptions to visa status rules/laws.

Contact Information for Applicants

Aubrey Wagoner, arwagon@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383 . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311 .

Application Opened: 06/18/2024 09:00 AM CST
Application Closes: