Head of North America Product Solutions and Operations

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The Product Solutions & Operations (PSO) group is part of the TikTok's Monetization organization and holds a strong focus on advertiser needs and is dedicated to excellence in developing products and execution. We work with advertisers from all verticals to develop the next generation of monetization solutions and to make TikTok an essential growth channel for businesses of all sizes. We are on the critical path to delivering TikTok's Ads revenue, defining the long-term monetization strategy, and delivering insights that drive the product roadmap.

This position leads the North America PSO team and partners closely with product and sales leadership to bring new monetization solutions, best practices, and growth programs to market. As a senior executive in the monetization organization, you will set regional priorities and goals, mentor the leadership team, and empower sales to drive revenue growth. You will also be responsible for collecting and prioritizing client feedback to ensure the voice of the customer is represented in our product roadmap and improving TikTok's solutions.

Responsibilities
- Lead and manage the North America PSO team comprised of Global Product Marketing Managers across our advertising products and verticals
- Deliver strategic insights to clients that drive higher advertiser value and greater investment in the platform. Cascade these initiatives globally to drive strategies globally. Be a trusted advisor to brands, be solution orientated.
- Build a strong cross functional relationship with Global Business Solutions (sales) and understand gaps and opportunities to accelerate creative excellence and revenue.
- Lead with empathy across Product, Marketing Science, Global Business Marketing, and other internal teams to serve the needs of our clients.

Qualifications

Minimum Qualifications:
- 5+ years of experience in digital advertising or relevant experience with a concentration on performance/direct response marketing
- Good understanding of global advertising and business landscape
- A track record of successful revenue growth and the ability to lead a global team and drive business outcomes
- Experience influencing cross-functional leadership and collaborating closely across organizations
- Ability to set priorities, problem solving, and multi-task
- Flexible team player who thrives in a fast-paced environment and can bring order to ambiguity
- A commercial and data-driven mindset, with the ability to use data in storytelling
- Excellent communication and executive presence
- Comfortability with public speaking and large scale speaking engagements
- Bachelor's degree or above

Preferred Qualifications:
-15+ years of experience in digital advertising or relevant experience with a concentration on performance/direct response marketing

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2