Help Desk
Harrisburg, Pennsylvania
Required Skills:
• Experience with call tracking and ticketing software
• Attentive to details and ability to be resourceful (using supplied documentation)
• Ability to support users with limited knowledge of computers, software, hardware, and systems
• Above average communication skills and telephone manner.
• Excellent organizational skills
• Basic User & Security Group Active Directory administration
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
• Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
• You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
• 1+ years previous IT Service Desk and/or Call Center experience required.
***Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks' notice beforehand.***
Indotronix is an Equal Opportunity Employer
• Experience with call tracking and ticketing software
• Attentive to details and ability to be resourceful (using supplied documentation)
• Ability to support users with limited knowledge of computers, software, hardware, and systems
• Above average communication skills and telephone manner.
• Excellent organizational skills
• Basic User & Security Group Active Directory administration
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
• Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
• You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
• 1+ years previous IT Service Desk and/or Call Center experience required.
***Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks' notice beforehand.***
Indotronix is an Equal Opportunity Employer
Created: 2024-05-30
Reference: JPC - 156351
Country: United States
State: Pennsylvania
City: Harrisburg
ZIP: 17101
About Indotronix International Corporation
Founded in: 1986
Number of Employees: 750
Website: https://www.iic.com/
Career site: https://www.iic.com/current-openings/
Similar jobs:
-
Help Desk Analyst
Insight Global in Camp Hill, Pennsylvania -
IT Help Desk Support II
Piper Companies in Radnor, Pennsylvania💸 $35 - $45 per hour -
Help Desk/Service Desk Analyst - Tier 1
Spruce Infotech in Harrisburg, Pennsylvania -
Help Desk Analyst
Insight Global in Bala Cynwyd, Pennsylvania -
Help Desk Support Analyst - Tier 1
CubeSmart in Malvern, Pennsylvania -
IT Help Desk
Akkodis in ErieÎle, Pennsylvania💸 $17 per hour -
IT Help Desk Support
Piper Companies in Radnor, Pennsylvania💸 $35 - $45 per hour -
Tier 1 Help Desk
Apex Systems in Harrisburg, Pennsylvania💸 $16 per hour -
Help Desk / IT Field Customer Support Engineer
Avtech solution in Harrisburg, Pennsylvania