HR Business Partner - Trust and Safety - San Jose
San Jose, California
Employer: TikTok
Industry: HR
Salary: Competitive
Job type: Full-Time
Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the team
Join the TikTok HR team as an HR Business Partner working with our Trust & Safety Operations teams. This is a full-service organization designed to build trust and confidence in protecting US user data and content assurance. We focus on compliance, safety strategies, and moderation for all content. You will join a fast-growing company and help shape our TikTok people experience. This position will be responsible for employee relations matters, people manager advice and coaching, on/off-boarding, engagement programs, performance management approach, workforce planning, and recruitment support. You will help facilitate key employee life-cycle and operational activities in partnership with our business unit, HR, and center of excellence teams. To enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change.
Responsibilities
Specifically, you will:
- Build strong partnerships with business leaders to translate business strategies and objectives into an HR roadmap; garner support and identity ownership for that roadmap.
- Coach leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team dynamics.
- Enhance employee development & management throughout the year by providing coaching, mentoring, and timely feedback; execute a goal-setting agenda with 360 performance evaluations and oversee the formal performance review and calibration process.
- Provide guidance and assist in implementing business restructures, workforce planning, and headcount modeling.
- Measure and monitor trends and the impact of key HR metrics and dashboards to drive HR needs planning.
- Proactively manage and resolve employee relations issues; ensure manager and employee compliance with company policies and procedures; partner with Employee Relations and Legal departments to support investigations, as needed.
- Leverage the COEs (HR Centers of Excellence) to develop and implement programs that foster employee engagement, D&I, and success.
Qualifications
Minimum Qualifications
- Minimum of 1 year of experience as a Human Resources Business Partner, and at least 3 years of experience in Human Resources as a Generalist or Human Capital Consultant.
- Proficiency in HRIS, Workday, and other technology platform tools.
- Corporate experience in employee relations, performance management, leadership development, and general HR program/operations.
Preferred Qualifications:
- Direct experience supporting Trust & Safety, Research Development, Data Scientist, Risk & Response, and/or Product Policy organizational pillars.
- Successful track record of designing and implementing people programs from the ground up.
- Strong analytical skills and proficiency in data analysis tools (i.e. Tableau, Exel, Power BI) to extract insights and drive strategic decision-making.
- Exceptional communication and presentation skills, with the ability to convey complex information clearly and effectively.
- Proven ability to autonomously manage multiple projects concurrently, with strong attention to detail and effective time management skills.
About the hiring process
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT
About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the team
Join the TikTok HR team as an HR Business Partner working with our Trust & Safety Operations teams. This is a full-service organization designed to build trust and confidence in protecting US user data and content assurance. We focus on compliance, safety strategies, and moderation for all content. You will join a fast-growing company and help shape our TikTok people experience. This position will be responsible for employee relations matters, people manager advice and coaching, on/off-boarding, engagement programs, performance management approach, workforce planning, and recruitment support. You will help facilitate key employee life-cycle and operational activities in partnership with our business unit, HR, and center of excellence teams. To enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change.
Responsibilities
Specifically, you will:
- Build strong partnerships with business leaders to translate business strategies and objectives into an HR roadmap; garner support and identity ownership for that roadmap.
- Coach leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team dynamics.
- Enhance employee development & management throughout the year by providing coaching, mentoring, and timely feedback; execute a goal-setting agenda with 360 performance evaluations and oversee the formal performance review and calibration process.
- Provide guidance and assist in implementing business restructures, workforce planning, and headcount modeling.
- Measure and monitor trends and the impact of key HR metrics and dashboards to drive HR needs planning.
- Proactively manage and resolve employee relations issues; ensure manager and employee compliance with company policies and procedures; partner with Employee Relations and Legal departments to support investigations, as needed.
- Leverage the COEs (HR Centers of Excellence) to develop and implement programs that foster employee engagement, D&I, and success.
Qualifications
Minimum Qualifications
- Minimum of 1 year of experience as a Human Resources Business Partner, and at least 3 years of experience in Human Resources as a Generalist or Human Capital Consultant.
- Proficiency in HRIS, Workday, and other technology platform tools.
- Corporate experience in employee relations, performance management, leadership development, and general HR program/operations.
Preferred Qualifications:
- Direct experience supporting Trust & Safety, Research Development, Data Scientist, Risk & Response, and/or Product Policy organizational pillars.
- Successful track record of designing and implementing people programs from the ground up.
- Strong analytical skills and proficiency in data analysis tools (i.e. Tableau, Exel, Power BI) to extract insights and drive strategic decision-making.
- Exceptional communication and presentation skills, with the ability to convey complex information clearly and effectively.
- Proven ability to autonomously manage multiple projects concurrently, with strong attention to detail and effective time management skills.
About the hiring process
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT
Created: 2024-07-01
Reference: A103946
Country: United States
State: California
City: San Jose
ZIP: 95118
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