HR Coordinator

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.

Position Overview

Under the supervision of the HR Operations Manager, the HR Coordinator for the Human Resources Operations Department, performs routine clerical and administrative work. The HR Coordinator will be responsible for performing routine filing, scanning, and archiving of records to ensure record retention, compliance, mail distribution, flow of correspondence, requisition of supplies, receiving the public, providing customer/employee assistance, data processing, and record-keeping as well as additional clerical duties.

Job Description

• Develops and maintains office forms and procedures and assists with administrative tasks.
• Performs customer service functions by answering employee requests and questions.
• Operates office machines as required (fax, copier, scanner).
• Assists in handling Verification of Employment Request(s)
• Assists department in preparing outgoing mail; sorts and distributes incoming mail. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Manage hard and digital copies of employee records: including scanning/labeling employee records onto appropriate databases.
• Assists in setting up potential employees for the pre-employment process
• Composes, types and edits correspondence, reports, memoranda, and other material.
• Assists in maintenance of Employee Access Cards (ID cards); deactivate, activate, extend, or terminate.
• Assist with new hire and temp extension requests through ServiceNow
• Maintains office supply inventory (Assists in the ordering, receiving, stocking and distribution of office supplies).
• Assist in coordinating Employee Engagement initiatives.
• Functions in the Admin Hub to process requests through Service Now.
• Assists with coordinating and scheduling departmental meetings.
• All other duties as assigned by the HR Operations Manager

Minimum Qualifications

• Graduation from high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting, and bookkeeping.
• Two years of administrative experience.
• Proficiency in use of PC-based programs for production of documents and A/V presentations (Word, Excel, PowerPoint, and Visio)
• Excellent oral and written communication skills
• Ability to work under supervision: understands and follows directions easily and well; structures and sequences tasks so as to meet objectives, priorities and timetables set by supervisor; seeks guidance appropriately as needed to reconcile conflicts and solve problems requiring management intervention; keeps supervisor appropriately informed of project status and issues
• Ability to work independently, efficiently, and cooperatively with others: self-starter; practical problem-solving ability; organizes work and manages time well; listens carefully and takes
  other's views into account; courteous

Professional Competencies

• Communication proficiency
• Ethical Conduct
• Flexibility
• Initiative
• Time Management

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