INTL Change Manager

Pay Rate: 20-26/hr
Insight Global is hiring for a REMOTE Jr. IT Change Manager to join a large streaming service client. This Jr. IT Change Manager will be part of the Reliability & Performance team and will be responsible for managing the change process for the Direct-to-Consumer businesses client applications and related software services. This Jr. IT Change Manager will oversee the Change Advisory Board, working with delivery teams and the Operations PMO to ensure that all system changes are scheduled and approved before implementation. On a day-to-day basis, this Jr. IT Change Manager will be responsible for joining/participating in daily change and incident management calls, ensuring if a change ticket came in, if it is going through the right processes and channels, automating change tickets in ServiceNow, and giving recommendations on how dashboards can be improved and/or can be automated. Furthermore, this Jr. IT Change Manager will be This Jr. IT Change Manager has to be comfortable working with technical and non-technical team members.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

1+ years within change management
Experience working with the ticketing system service now
Ability to interact with both technical and non-technical team members
Strong communication
Ability to understand large complex software systems
Bachelors degree in information technology, or a relevant field

Nice to Have Skills & Experience

1+ years within change management
Experience working with the ticketing system service now
Ability to interact with both technical and non-technical team members
Strong communication
Ability to understand large complex software systems
Bachelors degree in information technology, or a relevant field

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.