IT Program Manager

Chattanooga, Tennessee


Employer: Nuclear Regulatory Commission
Industry: Information Technology Management
Salary: Competitive
Job type: Full-Time

Summary

This position is located in the Office of the Chief Human Capital Officer (OCHCO), Associate Directorate for Human Resources Training and Development (HRTD). The supervisor is Steve Cochrum. This position is Bargaining Unit with the National Treasury Employees Union, Chapter 208.

This position is subject to Confidential Financial Disclosure reporting requirements.

This position is not subject to security ownership restriction reporting requirements

This job is open to

  • Individuals with disabilities
  • Federal employees - Competitive service

    Current or former competitive service federal employees.
  • Federal employees - Excepted service

    Current excepted service federal employees.
  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.
  • Military spouses
  • Peace Corps & AmeriCorps Vista
  • Special authorities

    Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
  • Veterans


Clarification from the agency

All NRC Employees are encouraged to apply.

Based on the staffing needs of the agency/area of consideration, additional selections may be made from this vacancy announcement.

Duties

The successful candidate will serve as IT Program Manager and technical authority for the Technical Training Centers (TTC) information technology (IT) infrastructure. The program manager leads, coordinates, communicates, integrates and is accountable for the overall success of the TTC IT program, ensuring alignment with critical agency training priorities. Work includes managing one or more major multi-year IT initiatives of such magnitude that they must be carried out through multiple related agency-wide IT projects. Analyzes, researches, implements, and maintains the operation of the TTC IT systems to ensure training and development activities within the agency meet professional, clerical, information technology, supervisory, and management needs. Assesses the implications of changes in agency goals and strategies, management systems, organizational structure, and applicable laws and regulations as they relate to the operation of the TTC's training and IT systems. Serves as Information System Security Officer (ISSO) for TTC's authorized IT systems and insures continuance of authorization

Such duties include but are not limited to:

Manages the TTC training systems IT programs for use throughout the NRC. Provides expert advice to the Deputy Director, TTC and other NRC managers and staff members on the implementation and operation of the agency training and TTC IT systems. Develops and promulgates policy for TTC training systems IT operation and develops and maintains written procedures, protocols, and job aids for operating systems and for assigning varying levels of user access. Assesses the implications of changes in missions, management systems, organizational structure, and applicable laws and regulations on requirements related to the operation of TTC training IT systems. Evaluates current information, reviews recommendations regarding updates to various training systems, and updates them as appropriate. Participates in the preparation of and making recommendations for changes, revisions, improvements, etc. to the TTC training budget, based upon evaluation of training system needs. Develops, implements, evaluates, and recommends processes and procedures for IT security oversight of TTC IT systems. Monitors the effectiveness, efficiency, and productivity of IT security. Ensures TTC IT systems compliance with the Federal Information Security Management Act of 2002 (FISMA) by applying necessary controls and maintaining required documentation.

Leads and manages a variety of complex IT projects involving numerous interagency agreements, procurements, and contracts with external organizations and corporations for the design, development, implementation, administration, and maintenance of systems or programs. Directs and authorizes the contractual obligations of the program contracts. Coordinates contractual actions with the Division of Contracts for all commercial contracts and interacts directly with other federal agencies for services obtained via interagency agreements. Completes the necessary training and obtains and maintains certification as an NRC Contracting Officer's Representative (COR). Provides expert IT advice to contracting professionals for major IT system procurements resulting in the ability of the agency to obtain high-performing resources. Effectively coordinates with TTC staff and training course managers to ensure consistent system operation, documentation, and data quality.

Provides IT expertise and collaboration with training and educational professionals in their development of training for employees in all roles related to training systems and ensures that any required automation system training is completed before allowing individuals to have access. Prepares needs analyses and recommends strategies, plans, and programs to revise and update TTC training IT systems. Integrates training development with analyses of organizational needs to produce sound training and IT programs and improve overall NRC performance.

Requirements

Conditions of Employment

  • U.S. Citizenship Required
  • This is a Drug Testing position.
  • Background investigation leading to a clearance is required for new hires.


You must meet the qualifications for this position by no later than 30 calendar days after the closing date of this announcement and before placement in the position.

Qualifications

In order to qualify for this position, you must have at least one year of specialized experience at the next lower grade level in the Federal service or equivalent experience in the private or public sector.

The ideal candidate will be able to demonstrate the following:

  1. Demonstrated knowledge and understanding of the Federal IT security laws, regulations, standards, and guidelines to ensure compliance with IT security requirements such the Federal Information Security Management Act of 2002, Authority to Operate, and Network Management.
  2. Demonstrated ability to manage complex IT projects over an extended periods of time describing the steps used when defining and managing a new project. Demonstrated understanding of problem-solving IT issue such as wireless connectivity, power outages, software updates, cyber security requirements, and device failures. Should have experience troubleshooting and knowledge of how to use for backups and ready-spares, use of UPS's, production and development environments, and a strategy for balancing operational requirements with cyber security requirements. This would be supported by providing any real-world examples of projects led and any challenges faced.
  3. Demonstrated ability to manage large complex contracts to include communication with stakeholders on contractor performance, steps to track, evaluate, and maintain quality of contractor work. Demonstrated understanding of web applications and experience developing and maintaining web applications.
  4. Demonstrated ability to effectively communicate, both orally and in writing, and to coordinate and manage relationships with skill sufficient to coordinate the efforts of a significantly diverse stakeholder group. Describe specific experience and accomplishments which demonstrate the ability to communicate orally and in writing with colleagues, supervisors, executives and external entities, and handle challenges and sometimes controversial problems collegially. Describe the purpose of the communications and levels of individuals for the interactions. Provide examples of written communications or presentations that were developed with description of the audience, the complexity, and the topics. Describe specific experience where communication is used to manage relationships, influence decisions, negotiate, or resolve difficult situations.


SPECIALIZED EXPERIENCE is defined as experience that demonstrates extensive skills and knowledge of the principles and practices of information technology (IT) administration and IT project management (ITPM). Examples of specialized experience include (but are not limited to): Experience in the analysis, design, development, implementation, and maintenance of local area networks, modern classroom architecture, and extended reality systems; experience with ITPM in order to provide expert advice and guidance to management and customers in the best practices and policies associated with IT modernization projects; extensive experience evaluating technical and administrative issues related to training programs and systems in order to improve or upgrade functionality, resolve issues, and analyze data to create related reports and briefings.

A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate should be addressed in your resume.

Additional information

The duty location of this position is Chattanooga, Tennessee. In general, employees are expected to be in the office at a minimum of 4 days per pay period**. Telework schedules, including full-time telework, are approved, on a case-by-case basis. If selected, telework will be determined in accordance with Agency policy and the Collective Bargaining Agreement, if applicable.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    As an NRC employee you will enjoy excellent Federal Benefits, including: comprehensive health and life insurance plans; Flexible Spending Account Program for health and dependent care; Dental and Vision Insurance; retirement savings and investment plan similar to 401(k) (Thrift Savings Plan); annual (vacation) and paid sick leave; family friendly leave policies; 11 paid holidays per year; transit benefits. This link provides an overview of the benefits currently offered to Federal employees. https://help.usajobs.gov/index.php/Pay_and_Benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

When the application process is complete, your application will be reviewed to determine if you meet the job requirements. You will be rated based on the information provided in your resume and responses to any vacancy questions to determine your level of knowledge, skill and ability related to the job requirements. If you are among the top candidates for this position, your application will be referred to the hiring manager.

Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to submit a thorough resume that directly relates to this position.

You may preview questions for this vacancy.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    As an NRC employee you will enjoy excellent Federal Benefits, including: comprehensive health and life insurance plans; Flexible Spending Account Program for health and dependent care; Dental and Vision Insurance; retirement savings and investment plan similar to 401(k) (Thrift Savings Plan); annual (vacation) and paid sick leave; family friendly leave policies; 11 paid holidays per year; transit benefits. This link provides an overview of the benefits currently offered to Federal employees. https://help.usajobs.gov/index.php/Pay_and_Benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    List of supplemental material that may be applicable:

    NOTE: Your complete application includes your resume, your responses to any vacancy questions, and if necessary, documents which prove your eligibility to apply. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, please ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position.If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

    1. Job title
    2. Name of employer
    3. Beginning and ending dates of employment (month/year) format
    4. Hours worked per week. We will assume full-time unless otherwise stated. We will prorate part-time employment in crediting experience.
    5. Detailed description of job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable).
    6. Series and grade or equivalent (if a federal position).


    If the position has an education requirement or you are qualifying on the basis of education, please submit your transcript OR list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses along with the course credits in your resume. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.

    Please carefully review the list of document descriptions below, to see which documents are required for your application.

    If you are an NRC employee, you are required to submit your most recent Rating of Record (Performance Appraisal) or a statement saying that one is not available. Additionally, you must also submit a copy of your most recent SF-50 (Notification of Personnel Action).

    If you are a current/reinstatement eligible Federal employee in the competitive service with status (Tenure Group 1 or 2), you will be considered under our merit promotion procedures and must submit a copy of your most recent SF-50 (Notification of Personnel Action) to verify competitive status or reinstatement eligibility.

    Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.) You can find additional information about Veterans' Preference at http://www.fedshirevets.gov/.

    If you are applying for a position that requires a college degree, you must submit your College Transcripts.

    All supplemental documents will now be collected electronically and should be submitted before the closing date of this vacancy announcement. You have three choices for submitting your supplemental documents:

    1. Use the "USAJOBS" feature to download documents from your USAJOBS portfolio; or
    2. Use the "Upload" feature to upload documents directly from your computer. The following types of documents can be uploaded: .gif, .jpeg, .png, .rtf, .pdf, and .doc; or
    3. Use the "Fax" feature to print the Fax Cover Sheet and fax it, along with your supplemental documents to 1-571-258-4052.


    If you are relying on your education to meet qualification requirements:


    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  • How to Apply

    We strongly encourage you to complete your USAJOBS profile before you submit your application for this position.

    Please read the entire announcement. Your application for this vacancy must be received online via the USAJOBS application system BEFORE 11:59 pm Eastern Time on the closing date of this announcement. If you fail to submit a complete online application, you will not be considered for this position.

    Paper applications will not be accepted unless hardship circumstances can be demonstrated. Requests for extensions WILL NOT be granted. If applying online poses a hardship for you, the Human Resources Specialist listed on the announcement will provide assistance to ensure that applications are submitted online by the closing date. Applicants must contact the Human Resources Specialist during business hours BEFORE the closing date of the announcement and speak to someone who can provide assistance for your online submission.

    You must answer any job specific vacancy questions. You will be rated based on your responses to any vacancy questions and especially the information provided in your resume. Breadth, recency, and length of experience in the field; training, awards, and commendations; past and current performance; and community or outside professional activities will be considered to determine your level of knowledge, skill or ability for this position. Abbreviated responses to the vacancy questions, such as "significant experience" or "see resume" do not provide enough information and should not be used. You will not be considered for this position if you leave any of the vacancy questions unanswered.

    To begin the application process, select the "Apply On-line" button to the right on this screen. Then follow the prompts to login/register, submit all required supplemental documents, and complete the application process.

    Agency contact information

    Dariele Taswell

    Phone

    301-287-0728

    Fax
    000-000-0000
    Email

    OCHCOCorporateSupportLOB@usnrc.onmicrosoft.com

    Website

    https://www.nrc.gov

    Address

    NUCLEAR REGULATORY COMMISSION

    US Nuclear Regulatory Commission

    Office of the Chief Human Capital Officer

    Attn: Dariele Taswell

    Washington, District of Columbia 20555

    United States

    Next steps

    You may check the status of your application at any time after the announcement closes by logging onto USAJOBs and selecting "Application Status."
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request


Required Documents

List of supplemental material that may be applicable:

NOTE: Your complete application includes your resume, your responses to any vacancy questions, and if necessary, documents which prove your eligibility to apply. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, please ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position.If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

  1. Job title
  2. Name of employer
  3. Beginning and ending dates of employment (month/year) format
  4. Hours worked per week. We will assume full-time unless otherwise stated. We will prorate part-time employment in crediting experience.
  5. Detailed description of job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable).
  6. Series and grade or equivalent (if a federal position).


If the position has an education requirement or you are qualifying on the basis of education, please submit your transcript OR list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses along with the course credits in your resume. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.

Please carefully review the list of document descriptions below, to see which documents are required for your application.

If you are an NRC employee, you are required to submit your most recent Rating of Record (Performance Appraisal) or a statement saying that one is not available. Additionally, you must also submit a copy of your most recent SF-50 (Notification of Personnel Action).

If you are a current/reinstatement eligible Federal employee in the competitive service with status (Tenure Group 1 or 2), you will be considered under our merit promotion procedures and must submit a copy of your most recent SF-50 (Notification of Personnel Action) to verify competitive status or reinstatement eligibility.

Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.) You can find additional information about Veterans' Preference at http://www.fedshirevets.gov/.

If you are applying for a position that requires a college degree, you must submit your College Transcripts.

All supplemental documents will now be collected electronically and should be submitted before the closing date of this vacancy announcement. You have three choices for submitting your supplemental documents:

1. Use the "USAJOBS" feature to download documents from your USAJOBS portfolio; or
2. Use the "Upload" feature to upload documents directly from your computer. The following types of documents can be uploaded: .gif, .jpeg, .png, .rtf, .pdf, and .doc; or
3. Use the "Fax" feature to print the Fax Cover Sheet and fax it, along with your supplemental documents to 1-571-258-4052.


If you are relying on your education to meet qualification requirements:


Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

We strongly encourage you to complete your USAJOBS profile before you submit your application for this position.

Please read the entire announcement. Your application for this vacancy must be received online via the USAJOBS application system BEFORE 11:59 pm Eastern Time on the closing date of this announcement. If you fail to submit a complete online application, you will not be considered for this position.

Paper applications will not be accepted unless hardship circumstances can be demonstrated. Requests for extensions WILL NOT be granted. If applying online poses a hardship for you, the Human Resources Specialist listed on the announcement will provide assistance to ensure that applications are submitted online by the closing date. Applicants must contact the Human Resources Specialist during business hours BEFORE the closing date of the announcement and speak to someone who can provide assistance for your online submission.

You must answer any job specific vacancy questions. You will be rated based on your responses to any vacancy questions and especially the information provided in your resume. Breadth, recency, and length of experience in the field; training, awards, and commendations; past and current performance; and community or outside professional activities will be considered to determine your level of knowledge, skill or ability for this position. Abbreviated responses to the vacancy questions, such as "significant experience" or "see resume" do not provide enough information and should not be used. You will not be considered for this position if you leave any of the vacancy questions unanswered.

To begin the application process, select the "Apply On-line" button to the right on this screen. Then follow the prompts to login/register, submit all required supplemental documents, and complete the application process.

Agency contact information

Dariele Taswell

Phone

301-287-0728

Fax
000-000-0000
Email

OCHCOCorporateSupportLOB@usnrc.onmicrosoft.com

Website

https://www.nrc.gov

Address

NUCLEAR REGULATORY COMMISSION

US Nuclear Regulatory Commission

Office of the Chief Human Capital Officer

Attn: Dariele Taswell

Washington, District of Columbia 20555

United States

Next steps

You may check the status of your application at any time after the announcement closes by logging onto USAJOBs and selecting "Application Status."

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Created: 2024-06-22
Reference: 796467300
Country: United States
State: Tennessee
City: Chattanooga
ZIP: 37415


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