Description

SAIC is has an opening for an IT Systems Integration Analyst to support our team in Arlington VA.

Responsibilities include:

• Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base.
• Familiarity with Organizational Messaging system (OMS) formerly (Autodin), servicing D.O.D, Government, and contractor agencies.
• Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate, when necessary, within Service Level Agreements.
• Must be detail oriented and document all worked performed via appropriate ticketing/tracking system.
• Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved.
• Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s).
• Must be proficient with Microsoft Office Suite.
• Perform Administrator functions, including creation, modification, and deletion of accounts across various systems.
• Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives.

Shift Schedule available.

7p.m. -7 a.m. Weds-Fri

Qualifications

Required Skill and Education:

• Bachelor's degree in Computer Science or related IT or technical field and 2+ years experience. Experience may be considered in lieu of degree.
• Active TS clearance.
• Active DoD 8140 IAT Level II cyber certification or better.
• Minimum 1 Year experience in Tier II / III Support operations.
• Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools.
• Hands on experience with Server Administrations including virtualization.
• Commitment to adapting and adhering to best practices.
• Attention to detail and professionalism.

Desired Experience:

• Experience with Organizational Messaging Systems (OMS) and subsystems including AMHS,ECGS,ITS, and MCS.
• Hands-on experience with VMWare, SCOM, Remedy and Splunk.
• Active DoD 8140 IAT Level III certification

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.