IT Systems Administrator II (SPO #3624)
Santa Fe, New Mexico
Employer: State of New Mexico
Industry: Legal
Salary: $54.48 per hour
Job type: Full-Time
$34.05 - $54.48 Hourly
$70,826 - $113,321 Annually
This position is a Pay Band IE
Posting Details
Position will be used to conduct on-going recruitment and will remain active until position is filled. Applicant lists may be screened more than once.
The State Personnel Office (SPO)is responsible for the administration and oversight of the classified service personnel system which consists of approximately 17,000 state employees from approximately 68 executive state agencies, boards and commissions.
Why does the job exist?
This is the sole IT position at SPO that provides IT support to all SPO employees.
How does it get done?
Duties of this position include:
* Providing technical support to SPO employees
* Oversee current hardware, software, and technical equipment
* Website maintenance
* System and Network coordination
* Perform IT Security functions
* Assist with strategic planning and oversee technology inventory
Who are the customers?
Employees of the State Personnel Office
Ideal Candidate
The ideal candidate will have the following experience:
* General IT experience including desktop support
* Customer service skills
* Troubleshooting IT issues and formulating possible solutions for resolution
* Collaborative working relationship with other IT providers to problem solve technical issues
* Strong work ethic
* Attention to detail
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in systems administration. Substitutions Apply. See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 6 years of experience OR High School Diploma or Equivalent AND 6 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 4 years of experience Associate's degree or higher in any field AND 6 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 2 years of experience 4 Master's degree or higher in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.
• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive phone and personal computer usage. Direct client interaction and some travel may be required. Must be able to operate a motor vehicle.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Heather Vigil Clark (505) 365-3300 or Heather.VigilClark@spo.nm.gov. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
$70,826 - $113,321 Annually
This position is a Pay Band IE
Posting Details
Position will be used to conduct on-going recruitment and will remain active until position is filled. Applicant lists may be screened more than once.
The State Personnel Office (SPO)is responsible for the administration and oversight of the classified service personnel system which consists of approximately 17,000 state employees from approximately 68 executive state agencies, boards and commissions.
Why does the job exist?
This is the sole IT position at SPO that provides IT support to all SPO employees.
How does it get done?
Duties of this position include:
* Providing technical support to SPO employees
* Oversee current hardware, software, and technical equipment
* Website maintenance
* System and Network coordination
* Perform IT Security functions
* Assist with strategic planning and oversee technology inventory
Who are the customers?
Employees of the State Personnel Office
Ideal Candidate
The ideal candidate will have the following experience:
* General IT experience including desktop support
* Customer service skills
* Troubleshooting IT issues and formulating possible solutions for resolution
* Collaborative working relationship with other IT providers to problem solve technical issues
* Strong work ethic
* Attention to detail
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in systems administration. Substitutions Apply. See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 6 years of experience OR High School Diploma or Equivalent AND 6 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 4 years of experience Associate's degree or higher in any field AND 6 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 2 years of experience 4 Master's degree or higher in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.
• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive phone and personal computer usage. Direct client interaction and some travel may be required. Must be able to operate a motor vehicle.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Heather Vigil Clark (505) 365-3300 or Heather.VigilClark@spo.nm.gov. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
Created: 2024-09-15
Reference: 147961
Country: United States
State: New Mexico
City: Santa Fe
ZIP: 87505
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